My family had an extraordinary time.
It will take them some time, maybe 20 years, for my children to understand and comprehend what they saw and everything they did. They saw the Venus de Milo for 10 minutes with no other people around. The guides were great, the hotel was awesome…staying in the Marais was exceptional.
The day we traveled to Versailles, we saw it all!
Thank you again.
Jeremy
WendyPerrin.com Reader
Etienne, your team was amazing! I can not believe Jennifer picked up the phone so quickly after I sent her an e-mail. She also negotiated a wonderful rate at La Reserve as well as set up the meet and greets immediately. Your team also secured the private tour of Paiva, which was impressive since we called for your services a few days before we left on our last-minute booking. The guide was also incredible! The hotel was also amazing at every level! The staff knew our names throughout the entire trip. We also used the hotel Mercedes car, which was extremely convenient! We celebrated two of our birthdays at La Reserve where they prepared fascinating surprises for both of us: engraved gold books for each of us, with original newspapers from the day we were born (certified originals), and, of course, not to mention the amazing staff, food, and service at every level. It is, without a doubt, your relationship with the hotel that enhanced our experience and pricing. Bottom line: we had an amazing vacation and a great travel team!
WendyPerrin.com Reader
Our stay in Paris was wonderful, notwithstanding unsettled weather. The Cours des Vosges is a charming hotel; the staff were friendly and attentive, and our room overlooking Place des Vosges was lovely.
Furthermore, Tatiana did an outstanding job and worked hard to please us!
Finally, staying at La Bastide de Gordes was just magical! It’s a remarkable property with an unparalleled level of service in our experience. We have found the experience to be delightful. Our guide, Vincent, also did an excellent job!
WendyPerrin.com Reader
Tiago,
Thank you for your note and the wonderful experience for my clients. They had a wonderful time and said the hospitality area was superb. I look forward to working with you again soon!
Alabama - Brownell - Olivia Wall
Everything was PERFECTION, literally could not have gone better! I cannot thank the team enough—especially dear Polina who was there every step of the way. And the support on WhatsApp from the OnDuty manager was terrific.
Alabama - Flowers Consulting - Brownell - Beth Flowers
Such lovely feedback from my clients:
We wanted to take a moment to say thank you for planning such a grand adventure. We had a fantastic time in London and Paris.
We were impressed by the professionalism of everyone on your team and loved how smoothly everything went. Having local contacts for questions and guidance was extremely helpful and transitioned the experience from great to amazing!
You made this an epic vacation that we will cherish for years to come.
We plan to reach out soon to begin planning our next vacation.
Alabama - Kathryn Burns Travel - Kristen Twitty
Thank you so much for helping our clients, especially through a difficult situation. Queen of Clubs comes out top again!
Alabama - Kathryn Burns Travel - Kathryn Burns
The trip was fabulous, my clients loved their time in France. Thank you so much for helping make it happen!
Alabama - Kathryn Burns Travel - Kathryn Burns
I can’t thank you enough for all your help in arranging the Paris trip. I would never have been able to find the hotel, which was absolutely perfect. The food at the hotel restaurant was as good as any we had in Paris. All of the tour guides were polite and knowledgeable, but I do have to say that one of our favourite excursions was Paris on a Sidecar. We were hesitant about it after seeing Paris traffic. However, the day we did this was a beautiful, warm, sunny morning. And actually, we noticed several Parisians looking at the motorcycle, and one person even asked the guide for his business card! The things we were able to see and experience were incredible, almost surreal to think we spent a week in Paris. Thank you again for helping make it the trip of a lifetime!
Alabama - Kathryn Burns Travel - Kathryn Burns
Hello all, the gift and photo were a hit! The clients texted me today a dozen photos saying the guides have been great, they are having a ball, and they appreciated the gift and gesture. This is what makes me thrilled to work with Queen of Clubs. Genuine concern for our clients and gestures of kindness go a long way to turn a mistake into an opportunity. Thank you all and great job!
Alabama - Mary Dee Travel - MaryDee Snow
Hello Daniele,
I just wanted to let you know that the clients loved every aspect of the trip that you put together! We appreciate all of your help and your amazing attention to detail, and we look forward to working with you again soon on another trip.
Here is what they had to say in their review:
"I recently had the pleasure of travelling to France and Switzerland, and the experience was nothing short of extraordinary. From the very beginning, their team responded swiftly to all my requests, demonstrating professionalism throughout the planning process. They meticulously customised my itinerary to align perfectly with my travel goals, ensuring every detail was accurate and comprehensive. One of the standout accommodations was the Sweitzerhof in Zermatt, which I particularly enjoyed for its exceptional service and breathtaking views. I am pleased to say that all the hotels met my high standards, contributing to a consistently comfortable and luxurious stay. The guides provided were another highlight of my trip. Each guide was outstanding, bringing their own unique expertise and enthusiasm to enhance my travel experience. I felt well-supported and enriched by their knowledge and passion for the destinations. A memorable moment from my journey was hiking up to the snow line in Zermatt with an incredibly sporty guide. The stunning waterfalls and rolling hills throughout Switzerland also left a lasting impression. Looking to the future, I plan to return to Zermatt. Reflecting on my trip, I can't think of anything that could have been improved. I particularly appreciated the daily recap check-ins before each day's activities! Overall, the quality of my trip far exceeded my expectations. They delivered an impeccable travel experience, and I am very likely to recommend their services to friends, family, and colleagues. Thank you all for everything!"
Atlanta - Smartflyer - Mary Jane Kirkpatrick
I talked with my client the other day about her trip and she had such amazing things to say about the half-day wine tour they went on in Lyon!
I want to thank you for all of your help with that and I look forward to using Queen of Clubs again soon!
Atlanta, USA - KK Travel Worldwide - Mason Wood
Luana is simply amazing! I’m hoping I can meet her in person when I’m in Paris in November! The client had the BEST time! I got a call from her personal assistant earlier this week and she said the client told her it was the best trip of her life - I know she felt so safe with the security and driver you guys provided. A HUGE thank you to the entire team!
Austin, Texas - Next Exit Travels - Haleigh Scott
Dear Sarah and the rest of QOC team,
Just texting you to say THANK YOU THANK YOU & THANK YOU VERY MUCH!
Clients came back so happy and congratulating all of you, cars, drivers and with special mention to the guide that took special care of the ladies during the visits.
Barcelona, Spain - Southern Cross - Ignasi Xipel
I saw the clients two nights ago.
They absolutely RAVED about their boat experience in Paris. They loved it as much as I did and said seeing the Eiffel tower from that vantage point was an all-time travel highlight.
Many many thanks! x
Beverly Hills, USA - Smart Flyer - Kara Slater
Hello Olivia,
The clients said they had the most amazing time! She said she cried several times and was so overwhelmed with joy at fulfilling her childhood dreams! She said everyone was so wonderful and that if she had been allowed to purchase the horse she rode in Chantilly, she would have because he was so gentle!
Sounds like you and the team did a perfect job- kudos to you and many thanks for the excellent work!
Birmingham - Brownell Travel - Jennifer Davenport
Hello Jennifer,
I have eighteen trips with Queen of Clubs over May and June. Everyone has been amazing, and despite my small freakouts over last-minute details, it's been 100% perfection. Every hotel, every driver, every tour... buttoned up. I'm grateful. I adore everyone I work with in every country. It's an amazing partnership!
Birmingham - Kathryn Burns Travel - Kathryn Burns
We had the most wonderful time in Paris. The Seine River Cruise was the absolute highlight of our trip!
It was amazing and the captain and guide were perfect. We loved every minute!
Birmingham, England - Brownell Travel - Clayton Trotter
You were a dream to work with!
These are probably my must affluent clients with difficulty making decisions and last-minute changes and you handled everything with the greatest of ease and elegance. I couldn’t be happier with how it all went and my client’s continually raved about everything during their trip.
I really enjoyed working with you and will wholeheartedly recommend your services to other advisors!
Birmingham, England - Brownell Travel - Catherine Parker
Angelina & Jennifer,
I wanted to reach out to both of you to thank you for all of your assistance for my clients during the Olympics. I know the party created additional challenges due to the wheelchair, and I appreciate all of your help. The clients had a wonderful time in Paris for the Olympics. I appreciate your partnership in pulling this off! Again, thank you for your help last month!
Boca Raton - Protravel International - Jennifer St John
The clients are usually quite reserved in their feedback, but they said they had a fantastic time. Thank you for all your team’s effort to put this together at the last minute. We love working with you!
Boston - D.A. Luxury Travel - Paige Martins
Hello Madison,
The clients have one word to describe their trip - SPECTACULAR! They said everything was perfect! They had the time of their lives! They loved everything, and I think their favourite activity was the sidecar tour. I truly must thank you. You really went above and beyond to ensure that they had an amazing trip! I am so thankful and lucky to have you as a partner to work together to create awesome trips - I really couldn't do it without you!
I am excited to work with you again soon.
Boston - Travellustre - Rhonda Gilberg
Congratulations for your job, our client is happy with his stay in Paris.
Thanks again and warm regards!
Buenos Aires, Argentina - Furlong Fox - Lia Figini
Your team help to keep our clients happy throughout the entirety of their trip, this is a trust and assurance I could not possibly put a price on!
California - Altitude Luxury Experiences - John Beeler
The clients loved every minute of their trip, thank you! I look forward to booking more clients with you soon.
California - Jetset Luxe Travel - Kari Eisenschenk
To Alix,
Thank you and everybody involved so much for taking good care of my clients and the welfare of their son. I also highly appreciate your transparency in ensuring that I was kept informed with the most up-to-date information on the situation at the time when extra care needed to be taken.
California - Protravel International - Nicky Schick
AMAZING!! Thank you so much! My clients loved their trip. You have the best team ever!
California - Protravel International - Michelle Rosen
I had a follow-up call with my clients to check up on them after their trip. They informed me that they had the best time and loved all the guides and experiences. We discussed every experience and every guide. It was so lovely to hear the absolute joy in their voices as they described their trip!
Once again, thank you for working with us and curating an amazing trip. You continue to make us look good!
California - Susan G Travel - Susan Gringauz
Hello Otman, thank you for reaching out and letting us know everything went well with the clients. I also wanted to thank you for all of your help on this itinerary while I was away. Our agency couldn't have put this itinerary together so quickly without your help. I especially wanted to thank you for your attentiveness in helping our agency owner while I was out of the office. We at BTA appreciate all you do and look forward to partnering with you again in the near future!
California - Travel BTA - Jennifer McCrea
The clients really appreciated getting a message from the France team every afternoon that gave them details for the next day’s plans and activities. It was very reassuring and helpful. They were grateful that they never had to worry about the driver showing up, and also for knowing the names and phone numbers of all the guides.
California - Travel Struck - Maybritt Haeling
Hi QOC Team, THANK YOU for all your help with this trip! You crushed it. This is a very important new client and I appreciate your hard work here with a lot of last-minute changes/requests after hours and over weekends! Here is the feedback I received from the clients: "Thank you thank you thank you for everything! This trip has been incredible, exciting, very informative, and most importantly: fun!"
Chicago - Luxe and Nyx - Katie Griffin
They had a wonderful trip.
All the hotels and the drivers were terrific. The first guide they had in Normandy was particularly knowledgable. The rooms we had in both hotels were perfect!
Thanks for all the hard work.
Chicago, USA - Jetset - Michelle Pragnell Gordon
The trip has been exceptional! Great job!
The movie experience was incredible. The crew was so sweet. Everyone we have met has been so amazing and nice. I can’t thank you enough.
The engagement went so perfect. It’s all on video of course. I can’t wait to tell you all about it.
Your Paris people from Queen of Clubs, are the BEST.
Client's testimonial
Chicago, USA - Nomadic Souls - Kate Corey
Hello Jennifer, my clients loved their experience with Queen of Clubs. They said they felt like rock stars with the VIP treatment. Even when there was an issue, it was resolved quickly and to their satisfaction! Thank you to the teams in the UK and France for making their travel dreams a reality!
Coeur d'Alene - Escape by Escala - Michelle Escala-Summach
I LOVE QOC! Just spoke to the client's assistant and she said everything was perfect!! Keep up the good work.
Dallas - Precision Travel - Jane Blizzard
Mariel,
I wanted to share some feedback with you from the client who was on the trip to London and Paris: “We had a fantastic trip to London and Paris in June. Everything you arranged was outstanding. The transfers, lodging and tours were top-notch. Your team exceeded our expectations. I can assure you that our next trip will be all booked through you.” Can’t thank you enough for your superior service and attention to detail!
Hope to be back in touch soon with another trip for this client and/or another client!
Dallas - Strong Travel Services - Bernie Thomas
Hello Olivia,
Thank YOU for everything! They had the absolute BEST time and were raving about everything! I am super, super grateful for your continued partnership with these important clients!
Denver - Corrigan Luxury Travel - Ryan Corrigan
My clients have written to me that their last few days in France have been superb and just overall fantastic! Queen of Clubs attention to detail and the selection of venues and accommodations have been superb!
Florida - Global Travel Collection - Cannon Spotswood
Hello All,
This was an extremely important client for me. The client's full booking included Queen of Clubs Tours and Transfers and Preferred Partner hotels. I had a high level of confidence because Queen of Clubs has come so highly recommended from other advisors, but the client's trip needed to be perfect… but is any trip ever really perfect? This one literally was, except for the weather they encountered on their boat trip to Capri, but as you can see below, because of the reaction from your team, it turned out just great. I couldn’t be more excited to work with you all in the future. Thank you so very much for all you do. Have a wonderful weekend!
Client's feedback:
"Hi Deana! I wanted to send you a quick message. All I can say is WOW. We are on the plane on the way back right now. Have some time to catch up on my emails and wanted to say a huge thank you! My family was blown away by the entire trip. Every detail was seamless. You seriously have a new client for life. This was a very special trip for my parents (and my kids), and we loved every minute. I can’t thank you enough. We have so many wonderful memories. Even the one slight hiccup with the boat turned into one of the very best days going to Capri - Queen of Clubs in Italy, specifically Maria, was amazing!"
Florida - King Travel Design - Deana King
I wanted to let you know that my clients had the most incredible week in Paris thanks to your team! A special thank you to Angelina for all your hard work!
Florida - Protravel International - Boca Raton - Jennifer St John
Hello Xi,
I just spoke with the client - she could not use enough superlatives to describe their trip... "Amazing", "Perfect", "Exceptional"! They had the absolute best time! Thank you for matching them with drivers & guides who connected so well with them. I understand that on one of the touring days, they visited a 'reserved' area at one of the American cemeteries. Their guide that day was quite honoured to also have the opportunity to visit this part of the cemetery. What wonderful memories they have thanks to your expertise and ground teams.
Thank you again for your partnership! The couples want to go to Switzerland and Italy next summer, so I hope to collaborate with Queen of Clubs then.
Florida - Quinsenberry Travel - Irene Quisenberry
Good Afternoon Walid and Ketty, their trip was everything they had hoped for and more! Walid- I will tell you that they absolutely loved the Fairgrounds and said the experience “was very special” Thank you for making this happen! I will be recommending this in the future. Other highlights in Paris were the Eiffel Tower! They said the food tour was exceptional. Especially the guide!
London Highlights include Graffiti Art, Richmond Activity, where they absolutely loved the guide, and Scavenger hunt. They also enjoyed the theater! Everything was very seamless, and they absolutely loved the guides! I can’t thank the entire team enough for always working so hard to make sure every client and experience is spectacular. You are my eyes and ears on the ground and I know I would be lost (especially in Paris) without you!
Florida - WhirlAway Travel - Stacey Blum
The clients were very pleased with the services you provided, and said they’ve never met a more organised team! You were a big part of that, and we’re very grateful for all of the hospitality and support provided.
Georgia - Heartfelt Travel Planning LLC - Jaclyn D'Esposito
Best VIP meet-and-greet service experience! This service is always a crowd pleasure. Our clients kept raving about how easy it was on their way in and why they never knew about this before, now they do!
Georgia - MOJO Adventures - Molly Mathis
I truly appreciate everything you did for my clients, I know they had such an incredible time in France because of your assistance! I am so grateful for your partnership and look forward to working with you again soon!
Thank you so much again, Xi!
Georgia - The Shameless Tourist - Tara Cress
I just wanted to send over a quick note of thanks - we absolutely loved our experience with our driver Quasar! He was fabulous - so friendly, so accommodating, and a great driver. We can't recommend him enough, and thank you so much again for your assistance with this service for my family, especially since it was so last-minute!
I always love working with the Queen of Clubs team, and I can't wait to continue booking amazing adventures in France for my clients with you!
Thank you so much again!
Georgia - The Shamless Tourist - Tara Cress
Hello Walid,
Here is the fabulous feedback from the clients returning from Paris:
"Hi Lisa, Paris was beautiful! We loved everything about it! If I never get a chance to return to Europe, I am so thankful I could visit Paris! It was so evident why the Le Bristol is a 5-star hotel. Impeccable service! All staff members were accommodating, professional, courteous, welcoming, and friendly, from the housekeepers to the waiters in the dining room to the receptionists and porters. We relied mostly on getting around by taxi. We could always rely on the receptionists and drivers to be efficient and punctual. Our transportation was always at the hotel at the designated time every time. The hotel is exquisite! Gorgeous flower arrangements, paintings, and furniture. Beautiful rooms and gardens! We thoroughly enjoyed all the excursions, especially the Louvre Museum, and the food tour in Montmartre and Versailles. All the drivers arrived on time, and the tour guides were personable and knowledgeable. The Catacombs were scheduled for an 11:00 tour, but we discovered the tickets were for 3:00 when we arrived at the site. I contacted Queen of Clubs. They were very helpful in giving suggestions about places we could go to in the immediate area to pass the time. We walked to the Luxembourg Gardens and loved them! Beautiful gardens on a beautiful day, and so grateful for the detour! We would not have seen them otherwise!
The food we ate was scrumptious, including the gourmet dinner on the Seine River cruise. Top notch! We loved the croissants served every morning for breakfast, especially the chocolate and apple ones! We had dinner at Angelina's, which was delicious! I was sure to get dessert as they have their own wonderful bakery. Let's not forget the goodies we found in our hotel room every day--the chocolates and cookies, high quality, of course! Also, I am thankful for the VIP service from and to the airport. It put me at ease tremendously, especially after reading that Charles de Gaulle Airport is the second largest airport in Europe. Everything went very smoothly. Thank you again, Lisa, for your time and effort to put together an awesome trip! I will cherish the memories."
So nice. Thank you!
Greenville - Thornton Hall Travel - Lisa Hall
Jennifer, I want to thank you and your team for the nice job you did for the client, she bought a tan Birkin25 and is thrilled! She loved the guide and appreciated all the services. She also was grateful for the driver and or taking care of the extra hour with the inclement weather since the car was most important. She also had fun at Chanel!
Irving - Iantosca Travel - Ralph Iantosca
Hello Mariel,
Paris has absolutely captured my clients' hearts, and we will make sure to secure the exclusive experiences well in advance for their next visit! Thank you again for the extra time you and your entire team have worked together with us on numerous modifications before and during their trip.
I truly appreciate all of your work.
Las Vegas - Fora Travel - April Obert
We thoroughly enjoyed it and had fun. Thank you for your help!
I will definitely be in touch for my clients...
Thanks
London, England - ProTravel International - Aanchal
Hi, I had repeat guests needing one or two private tours and private transfers in Paris only. Queen of Clubs was absolutely amazing to work with. They gave me an in-country trip update when the restaurant changed for lunch. Very good turnaround prior to the trip. Good communication. Easy to work with. Post trip report as well. Even asked for feedback from the client. Will work with them again for sure!
Los Angeles - TravelStore - Stacey Batt
Los Angeles - Travel Store - Gail Hiddleston
Just wanted to say thank you so much for creating such a fantastic experience throughout the entire trip. And to each of you for coming to spend time with us. It was truly a real pleasure getting to know each of you.
The trip was unforgettable…we had so much fun. We hope to send you lots of business!
Please do send this note on to your other colleague who was with us on the boat cruise who’s card I lost.
Hope to see you all in some part of the world soon!
Thanks again.
Los Angeles, USA - All Star Travel Group - Susan Duffy
Fantastic day. The guide was fantastic. She made everything come alive with her stories and ended with a dinner in front of the Eiffel Tower.
Queen of clubs is aces!
Client's testimonial
Los Angeles, USA - Smart Flyer - Kara Slater
Hello Rami!
We felt so spoiled by QOC all summer! I feel very lucky to work with you all and have even more confidence after experiencing your service and quality firsthand. As always, you are organised from start to finish and make my job easy! I hope you are all enjoying the exciting Olympics in Paris and that everything goes perfectly for you!
Louisville - SmartFlyer - Erin Trager-Kusman
Hi Jennifer, again I can’t express how impressed I have been with Angelina and your team in rectifying this so swiftly whilst the clients were still there. Look forward to working with you again!
Melbourne - Jigsaw Travel - Kathryn Read
To Dalal, Madison, and Olivia,
The clients had an epic time in Paris! Thank you from the bottom of my heart to all of you! You were so amazing and so responsive. I am so grateful!
Miami - M.domo Travel - Michael Torbiak
Hi team, we're so grateful for all your assistance with the client. I received a wonderful email from them this morning that praised their entire experience. They especially loved the private Dior Experience and raved about their tour in London and all their drivers/porters/greeters. Thank you so much for your partnership!
Miami - Travel Andiamo - Kelly Howard
On behalf of the board, we would like to extend our heartfelt thanks to Queen of Clubs for being such a fantastic guide service to our group in Paris. You did an excellent job ensuring all our day-to-day went smoothly. You truly made our overall experience OUTSTANDING and enjoyable.
Miami, USA - ICA - Alex Gartenfeld
You are definitely one of the most concise and professional companies I have ever contacted.
Thank you for all of the time you put into this proposal. I will be calling you in the future.
Miami, USA - ProTravel International - Vanessa Cohen
You are all truly awesome to work with! We really appreciate all the hard work you do!
Michigan - Grand Hill Travel - Kelly Arnott
The clients absolutely adored the trip, and thought the guides went above and beyond to make them feel special!
Michigan - Luxe & Nyx LLC - Megan Brady
The clients had an amazing trip! Thank you so much again for all your hard work on this trip and look forward to working with you again!
Michigan - Luxe & Nyx LLC - Alexandria Bell
The clients had an amazing trip! Thank you so much again for all your hard work on this trip and look forward to working with you again!
Michigan - Luxe & Nyx LLC - Alexandria Bell
My experience with Queen of Clubs was absolutely top-notch. French trip designers Chiara and Veronika were great to work with, even jumping on video calls with me (on a Friday night in France so we could walk through the proposal one last time). Originally, my clients wanted to visit France and Italy, so the Italy team put together a wonderful proposal for them as well. Clients loved that proposal and want to do it next year, but decided it was too much for one short week, so they stuck with France and Monaco. Clients had all VIP services, top hotels, a private yacht twice and all kinds of tours. They absolutely loved it all. We also looked at special experiences like private flights and tickets to the Cannes Film Festival and the Formula 1 race in Monaco. They didn't end up doing those things, but the team was great with their response time and helpfulness, even for these very specialised services.
Overall, everything was truly exceptional. For luxury clients, QofC is the way to go!
Missouri - Vacations by TravelPlex - Kristina Coleman
Hello All,
Bravo!
I wanted you to share the client's feedback with the team: "Wow! Thank you for making it all happen so flawlessly!!! Two highlight experiences - and please pass on the Queen of Clubs our very favourable recommendations: the boat cruise - the boat was a beautifully restored wooden boat, and our guide supplied us with delicious cheeses and meats accompanied by a bottle of local red wine and water. The guide was terrific - so personable, he talked just enough and pointed out sights without being too much. He was very flexible and accommodating. The guided tour to wine country was superb! We loved our tour guide. She was just lovely, and we wished we could have spent more time with her. Such a gem! She was very knowledgeable, but we also just loved chatting with her and learning about her life and family. The two wineries/chateaus were unbelievable. We learned so much about the whole wine process and how different it is to produce wine in France as opposed to the USA. Many guidelines and restrictions - fascinating. And the chateaus are museums themselves filled with history and art collections - not just barrels, bottles and vines. Merci beaucoup!"
Mooresville - Your Victory Travel - Wendy Chambers
He said they loved the wine & cheese tasting - they learned a lot and had fun.
They also said the dinner cruise was awesome and seeing the Eiffel Tower light up at night was amazing, it was the highlight of their trip. In Paris, the time was totally planned and he said Paris just blew him away. Thank you so much for being such a great partner and for continuing to wow my clients -- thank you thank you thank you!
Naples, Italy - Tulia Travel - Julia Fisher
Bonjour, the clients had a great time. The guide was excellent and they thoroughly enjoyed the day. They never could have seen so much in one day any other way, and we appreciate your ability to set it up on such short notice. They particularly appreciated the guide not simply dropping them off but walking them into the station at Saint Pierre des Corps on the return trip to ensure they could find their train!
New Jersey - Hellring Lindeman Goldstein & Seigal - Stephen Dreyfuss
Hello Everyone, I wanted to share the lovely note we received from the client: "We had a great time in Paris and the food and site tour was perfect - the guide picked great spots to stop at for the type of treats that kids and us would love - crepes, pastries, chocolates, hot chocolate, and macaroons! Thank you for pulling it together so quickly at the last minute." My sincere thanks to the team at Queen of Clubs for pulling this together so quickly and masterfully. Look forward to working with you again soon!
New Jersey - Hoofken Office Space - Debra Fini
Thank you all so much for your hard work, I could not have made this happen without your diligent and attentive nature. You all handled everything beautifully!
New Jersey - Travelsmiths - Lexi Smith
Hi Jennifer!
I would like to compliment your entire staff for the outstanding and excellent service they provide us during our stay in Paris and Italy!
It was impeccable and made our vacation extra special!
Till our next vacation to Europe!
New Port Beach, USA - Social Media - Katherine Nonna
I really appreciate you taking the time to assist my clients when they needed more attentive care! A great example of the wonderful service you all provide.
New York - Elli Travel - Allison Breslin
I had a brief conversation with my clients yesterday, and the entire family loved every minute of their trip! I can't thank you enough for all your assistance with this - there was so much back and forth, and it was perfect and flawlessly executed, as I knew it would be!
They especially loved their shopping guide and the sidecar drivers!!
New York - Elli Travel Group - Erica Coblenz
My clients had such a wonderful time, and I can't thank your team enough for the hard work, amazing partnership, creativity, and support you provided while planning this wonderful trip for them! You've been amazing partners, and I look forward to all the future trips we'll plan together again!
Thank you again for everything!
New York - Fora Travel - Sarah Young
Thank you again for everything! Beyond grateful to you all and for making the trip incredible for my clients. Especially with handling a luggage request last minute.
New York - Fora Travel - Nadiah Ford
The clients mentioned that they had a wonderful time! It was great working with you all, and I look forward to working together again in the future.
New York - Fora Travel - Haley Altus
Thank you for handling everything, especially with all the changes, it is so helpful for them to have your number for adjustments like this! You are awesome!
New York - Fora X - Molly Arena
New York - Local Foreigner - Jillian McNeilly
Hi Rami, please find our compiled feedback below: "The transportation services were all seamless and the drivers were fabulous and extremely professional and helpful! We also loved the sidecar tours! The drivers were all amazing and had great personalities. It was such a fun way to see the city and the experience passed by quickly! Overall, we loved it and had a lot of fun. The guide during the wine tours was unbelievable. We appreciated her vast knowledge of Bordeaux and her warm personality — she was an integral part of our trip. We also loved having her both days while in the region and appreciated the continuity… it felt like we really got to travel with someone we knew and hadn’t just met! We LOVED Saint Emilion — this was the most charming village and we enjoyed the wine tours. We also loved Medoc even though it was extremely different. We now understand the value of seeing both areas and have a better sense of how to position the differences to our clients if their time is limited. Furthermore, we felt the timing was done perfectly and we never felt like we were in the car for too long or in a certain place for too long… if anything, we could have spent more time exploring those amazing streets in Saint Emilion!
It goes without saying that the grounds and property at Les Sources de Caudalie are absolutely STUNNING! We were so grateful for the experience and the most relaxing way to end a difficult work trip! The food experience was okay. Though there aren't tons of dining options, places like Rouge and French Paradox offer cool vibes and tasty drinks. La Table Du Lavoir was also beautiful and delicious. Breakfast is definitely a highlight here! It would be awesome to have a little market where guests can grab sandwiches and snacks to enjoy on the beautiful grounds. And adding a casual restaurant serving classic French dishes all day long would make it even better. These changes would make sure guests have a fantastic time enjoying delicious food during their stay. We also absolutely loved the rooms! They were super cosy with gorgeous decor and communal spaces. The staff and service was great! everyone was super attentive and welcoming. Service was also timely when requested. Hope the above is helpful to you! Thank you again for everything! It was an incredible trip!"
New York - Magma Global - Sunny Rovitz
Hello Angelina,
I heard from the clients, and they had a great trip. The food tour was a big highlight for them. They asked me the name of the parfumerie they went to so they could leave a review!
New York - My Leisurely - Rachel Fried
Wow Tiago! The client emailed me that the tickets for Roland Garros were amazing!
New York - Protravel International - Erica Harnett
Jennifer,
The clients had an absolutely amazing time and have been raving about the guides, experiences, and tours you recommended. They were so impressed by how smoothly everything went, and sent us tons of photos to show how great of a time they had.
I wanted to say genuinely how grateful I am to have worked with your team on this request, especially with Walid and Luana, who were absolutely amazing in executing our requests (no matter how big or small!). Walid, I could not have done this without you, and I look forward to planning many, many more trips together in the future! I felt that the WhatsApp group was perfectly executed, and any change or question they had was quickly answered and dealt with. The nightly check-ins were perfect, and I felt a great sense of ease that there were so many eyes on it.
Thank you again, and I look forward to working together in the future!
New York - Quintessentially Travel - Kara Christofferson
Greetings Jennifer,
My clients have just completed their trip to Normandy. I wanted to pass on the incredible experience they had with their tour guide, Valentin. The client was beyond impressed with this young man. Having travelled extensively throughout the world, he has never had a tour guide like him. I wanted to pass on the positive feedback and let you know they were incredibly happy with the service Queen of Clubs provided. I hope to meet you sometime in the near future and look forward to booking many more experiences with you and your team.
New York - SmartFlyer - Jennifer Rosen
Mathilde and the Queen of Clubs Team,
THANK YOU so much for all of this! I know this was a very challenging client, and you all nailed it! I truly value our partnership so so much!
I really appreciate all your hard work and attention to detail!
New York - Smartflyer - Betsey Brown
The clients had an amazing trip and have not stopped raving about the boat ride on the Seine—they were blown away! I think this was their favourite trip. Thank you for all of your help!
New York - Smartflyer - Alexandra Stockton
Antonio,
Our clients had a WONDERFUL time at Roland Garros! Thank you for all your hard work!!
New York - Sorted Travel - Rachel Scatton Pantoja
Hello Tiago,
Just wanted to let you know that the clients had a fantastic time during Roland Garros. They sent me an email and said all was great, with exclamation points! Thanks again for everything!
New York - Tzell Travel - Anita D. Frankel
Huge thank you to all at Queen of Clubs for taking such good care of my clients & for being such a terrific partner. I can’t tell you how much I appreciate your quick action on the bike tour, turning what could have been a real disaster into a wonderful day!
New York - Valerie Wilson Travel - Vicki Rogers
We had an amazing trip, thank you! In particular, our guide was fantastic. He had a great wealth of information and was lovely to be with. It was our favourite day! Also, loved the boat tour!
New York - Valerie Wilson Travel - Michelle Miller
I truly appreciate all that you do to make my clients' trips seamless and enjoyable! Your patience, attention to detail, and exceptional service never goes unnoticed, and it is a pleasure working with you!
Thank you again for your continued partnership and dedication. I look forward to collaborating with you again in the future!
New York - Valerie Wilson Travel NY - Trish Maczuga
Your team made everything spectacular and the clients described this as the trip of a lifetime! I have more trust in Queen of Clubs and your level of service than ever before!
New York - VIP Traveler - Sydney Acosta
Sorry to say the Paris leg of our journey has ended.
Everything was perfect and everything ran like a well-oiled clock. Could not have been better (unless it was longer). We had a blast!
Many many thanks to your patience and hard work!
New York, USA - Bear & Bear Travel - Efua Southern
Jennifer thanks so much for checking in.
Your team (especially Sylvia) did a great job. You should be very proud!
All I have heard is that the trip was a huge success and the “trip of a lifetime”!
New York, USA - Brownell Travel - Katherine Norton
Hi Lea,
Thanks very much for this update!
I appreciate the time and efforts of your team during this complicated booking. You guys are so impressive to pull this together at the last minute!
All stars!
Best,
Juliana.
New York, USA - Desert to Sea Travel - Juliana Mulholland
Thank you so much Marie! The photos came out so beautiful. They had such a great time in Paris, thank you for all your help in making it such a great trip for them!
I look forward to being in touch very soon!
New York, USA - Four Hundred - Sonia Shalom
My client told me it was one of the best trips they've ever taken. Top 5 she said.
She raved about how happy her kids were and all the lunch and dinner rezzies etc.
Ha go figure! Well done!
New York, USA - In the Know Experiences - Jolie Goldring
My client enjoyed the hotel very much and said it was the best there!
Many thanks for your help!!
New York, USA - ProTravel International - Susan Ponte
Sylvia/Stephen/Filippo and Jennifer,
Just a quick note again of thanks for everything.
You are all golden and I greatly appreciate and enjoy working with all of you!
New York, USA - ProTravel International - Janice Martorano
I spoke with my client a few minutes ago and she said the trip was “AMAZING” that their guide Isabel was “beyond amazing”.
The tour of the Eiffel Tower was so great and the cooking class even better. They had already done cooking classes before, but they said this was the best!
New York, USA - ProTravel International - Ann St Hilaire
Dear Sarah,
I heard from my client's assistant and he said it was the best meet and greet and transfer they have ever had in Paris!
New York, USA - Roberta Sonnino Travel - Tom McLaughlin
I am the luckiest travel agent in the world. I told the team at Queen of Clubs that my clients were new to me and that it was important that they have an amazing time. YOU DELIVERED in every way imaginable.
They had the quintessential Parisian Christmas experience, loved their rooms, loved their dining, loved their guides and their activities… c'était la perfection!
Particularly wanted to thank Julia for her hard work fixing a couple of loose ends that I hadn’t picked up on.
Thank you all so deeply, you really made the clients’ experience amazing, and made me look like a rock star!
New York, USA - Smart Flyer - Rebecca Alesia
I have to give a major shout out to Jennifer, Enrica and Stephen from Queen of clubs who managed in the late NY hours and early Paris hours, were able to get my clients on a private plane out of Paris in the early morning to London. What sounds so seemingly easy was not in light of the circumstances.
They did not hesitate to stay awake, check in directly with a client, update me and really create a smooth seamless adjustment.
Clients response: "Your team hooked us up this morning. Everything went smoothly."
New York, USA - Smart Flyer - Kyle Seltzer
Dear Sarah,
client said the experience in Paris was just awesome so they simply had a great time!
Thanks.
New York, USA - Smart Flyer - Beth Petcove
Hi Sarah,
we had an amazing time in Paris and wanted to thank you for all your help with the tours.
Elizabeth was very nice and knowledgable and Adrien was very friendly as well. Ingber too was a great tour guide.
The Eiffel Tower was beautiful and having those fast track tickets were great!!
New York, USA - Travel Experts - Jeff Traugot
I just wanted to report that literally everything on this trip was an A-plus.
Karine- the best guide I've ever had on any trip. She took us to some parts of Paris I'd never been and the cruise was elegant, not cheesy or touristy like the others. Nothing like Paris at night from the water.
Really special trip (A satisfied client)
New York, USA - Tzell - Rabia Shahenshah
We love Queen of Clubs!
Thank you so much for setting up such great experiences for our FAM and all of the amazing work you do for our clients!
New York, USA - Walker & Hays - Rachel Hays
It sounds like they're having a fantastic trip! Such a great itinerary!
The client said that the driver who assisted them from the airport in Nice when she lost her bag on arrival was fantastic. She also said that they had a "great adventurous day" on the bike ride!
Newport Beach, USA - Smart Flyer - Taylor Methfessel
My clients' recent journey through Paris and Normandy was truly extraordinary, elegant, seamless, and deeply meaningful from beginning to end!
Straight away upon arrival Queen of Clubs took the reins. They were met at the airport, breezed through customs, and handled with professionalism and polish. The VIP service made for a smooth and stress-free arrival. It was Incredible!
Everything was personalised, perfectly timed, and elevated by their exceptional service. Every detail was handled with care, and the experience was pure Parisian luxury.
North Carolina - Bentley Travel Design - Drenda Roberts
A special thank you to Camille for making this trip so special for our clients! Their itinerary was very packed and fully engaging, and I am glad we were able once again to achieve perfect work together!
North Carolina - CW Luxury Travel - Christy Waller
You prepared a wonderful itinerary for the client's trip, and everything was seamless and easy to experience!
The VIP meet and greet was a wonderful welcome when I arrived in Paris, and each experience and transfer was just outstanding. In addition, the early evening texts with information on the following day ahead were a great touch, and I love that our clients have this level of communication from your team!
North Carolina - MMarkham Travel - Merry Jennifer Markham
I’m so grateful for all of the care, attention, and thoughtful details that went into making this special anniversary trip for my clients so memorable. It really means a lot to know they were so well looked after throughout their stay.
North Carolina - MMarkham Travel - Brodie Gold
Queen of Clubs made my clients' first-anniversary celebration truly remarkable! Their attention to detail and exceptional local knowledge ensured a seamless and personalised experience throughout their stay!
North Carolina - The Well Travelled Soul - Erica Davies
I just wanted to pass along some great feedback. The client said their guide was the best! Amazing with the kids. Next time they are in Paris, she said she would send her off with the kids and go shopping.
Thank you for providing the perfect guide for their trip!
North Carolina - Travel Experts - Tamara Kapetanis
My clients were keen to describe how overwhelmingly positive the whole experience had been. They repeatedly expressed their satisfaction with the trip, using phrases like "over the top," "incredible," and "extraordinary."
North Carolina - Travel Experts - Michelle Orr
I love Queen of Clubs! I have worked with Queen of Club for clients on trips to Ireland, Scotland, England, and France and just love them. I am currently working with them on another couple of trips to Ireland (one of them my own), a trip to England and Scotland, and another trip to France and Italy. I really love working with them for many reasons, a couple of which are their attention to detail, and their fabulous hotels. I am picky about hotels and so are my clients. With other suppliers, I often have to request nicer hotels but I never feel that way with Queen of Clubs and it makes my life so much easier.
I also really appreciate their timely responsiveness to me. It is very important to me to get fast responses from suppliers even if it is just to say they got my message and are working on it. I also really like that they check in with the clients every night while they are traveling regarding their services for the next day. This is a very, very nice touch that sets them apart from other suppliers. I have received excellent feedback from clients about the tours, drivers, and hotels. One of the trips I am currently working with them on is a group trip for an extended family of 13. I really appreciated getting on the phone with Zara and Elda and having them help me with the itinerary. Zara explained the hotels they would offer in each location, activities, and airports. It was so helpful! I don't feel the need to request quotes from other suppliers when Queen of Clubs services the area with which I need assistance. They are that good!
Oakland - Signature Travel Network - Daria Dimitroff
Bonjour Xi,
The feedback from my clients was outstanding; they had a wonderful time in Paris! They said the transfers and tour guides were all wonderful and exceeded their expectations. They said the transfers and tour guides were all wonderful and exceeded their expectations.
Ohio - Creative Vacations - Diana Spangler
I spoke with my client, and he said they had a wonderful time. He really appreciated the Queen of Clubs' communication, transportation and raved about his boat captain, Paolo.
Thank you for helping create a great trip for them. It was their first time leaving their son, and it went seamlessly!
Pennsylvania - Whirl Away Travel - Jamie Jones
A quick share with you…My clients had, as they described, “a once-in-a-lifetime trip!” You and your team were exceptional in making their travels not only seamless but memorable. They could not say enough positive words about their guides. Every experience was special to them, but Normandy really struck a chord.
Clients Words:
My Annual Memorial Day email is usually out on Friday, but my wife and I were celebrating our 25th Wedding Anniversary on a trip to France. The last stop in France was in Normandy (Normandie). This will be a little longer than normal -hopefully, you will take the time to read it. My intent is to honour all our men and women who gave their lives serving our country. We are thankful, and that word seems not to be enough.
For my wife, this was meaningful because her parents and family were from Holland. Both her parents lived through World War II occupied by the Nazis. Her dad was a teen (large family). His brother was killed by the Nazis fighting for the Dutch underground and his other brother served with the British army as a translator. Her mom’s parents housed U.S. soldiers in their home.
Both my grandfathers fought in World War II in the US Army, like most of their generation. One of my grandfathers was captured by the Nazis – eventually freed.
Our guide, Alan, was a twenty-year-old history major living in the area- he had his Master's in History as well. He was wearing a San Diego Padres hat. You could sense the high regard and passion he had for the American, British, and Canadian forces that fought on D-Day. He was very pleased that both our families “served”.
As we got in his vehicle on our ride to start our journey -from Utah Beach, to Ponte du Hoc and the American Cemetery, then ending in Omaha Beach- my wife and I had so many emotions. The countryside in this area of France is breathtakingly beautiful- rolling hills and trees, and flowers- peaceful. My mind drifted to the scenes in Band of Brothers and Saving Private Ryan – you could picture these young men walking “arm in arm” through the French countryside. There was a juxtaposition of the serene beauty as we looked out the window today, to the danger those young men faced in a time not long ago.
Alan shared many individual stories of young American men who volunteered to fight and lost their lives in battle that day. He did an amazing job tying the stories together, as the common theme was that many young men were not “just brothers in arms” but brothers.
When we got to the American Cemetery in Normandy, the first place he took us was to the Wall of the Missing (picture just below). It is a massive wall in an arch shape that has the names of men whose whereabouts of their remains are still unknown. Alan shared several stories about the lack of closure for the families of those who were not found.
Pennsylvania - Whirlaway Travel - Stacey Blum
Hello Team,
We had a post-trip call with our client today, and she was thrilled to share every detail of her trip. We won't relay every single detail, but suffice it to say, this trip was a huge success, and our mutual clients loved their experience in the south of France and said it was one of their favourite family trips.
Here are some standout highlights:
Guides: All the guides were fabulous - the client raved about each one.
Activities: They loved the open-air art class, the perfume-making workshop, and the wine tour in Châteauneuf-du-Pape.
Service: Everyone went above and beyond to make them feel special and well taken care of, and the client was very appreciative of all the details Queen of Clubs included.
Favourite Hotel: Villa La Coste.
Once again, thank you. There's nothing better than receiving positive feedback after a trip we all invested so much time, thought, and detail into planning. We hope to be in touch soon with the next trip!
Raleigh - Black Sheep Travels - Janet Braverman
To Olivia,
The client says this was the best trip she has ever had - and she travels a lot! Everything went faultlessly. THANK YOU! Again, thank you for taking such good care of the details of this very important client!
Raleigh - Travel Experts - Suzanne Perun
Many thanks, Rami! The clients said it was the trip of a lifetime!
San Diego - Arbiter Travel Co - Lauren Tulp Cichocki
Hello, I want to thank Queen of Clubs for the programming in Paris! Everything went extremely well. The guides were fabulous and the transfers and VIP Meet and Greet were professional and on time. Thank you for the opportunity to sample some of the experiences I sell to my clients.
San Diego - Travel BTA - Kim Parizek
THANK YOU! Nailed it, yet again.
Thanks for really getting special guides for the family it really made the difference.
Here is their feedback: "Paris meet and greet was excellent and the driver, Christophe, whisked us off to Normandy.
Stephen our guide was a wealth of information. We were definitely spoiled with the driver always waiting for us after every site. We never would have accomplished so much if we had driven ourselves. Every hotel that you reserved for us was more up to our standards and had their own special personality!"
San Francisco, USA - Azurine Travel - Michelle Murre
My clients had the best time during this trip! Many thanks for everything, I love doing business with such professional people!
São Paulo - Embark Beyond - Daniele Filippozzi
Dear Filippo,
thank you and all your team for such an amazing job, pulled out in such an amazing way.
I’ve already written to the client who was just amazed by the way you packed her experience. It’s great to know that we have partners who can help us with that kind of request and, the same way, be sure that we will be always here to help you with anything you may need from us.
São Paulo, Brazil - Jazz Side - Guilherme Gomes
I absolutely LOVE working with Queen of Clubs. They are quick to respond, great to work with and my clients are always thrilled. I have personally used them for London and France and was very impressed. The prices are high, but I love that they will work with you on a few tours or the entire trip. Highly recommend!
Scottsdale - Holiday Cruises & Tours - Mary Greenberg
Jennifer, I just received this text yesterday from the client and wanted to share it: "Paula, I know I’ve sort of been in the background as you’ve helped book this trip but this tour guide was one of the most intelligent people I’ve met in my life (and I am not easy to please). He could easily win a history category on Jeopardy. Most importantly, he treated us like family. We have had many traveling experiences but the tour surpasses all. I’m sure you’ve had many similar reviews for his tours but I was compelled to pile on considering his unparalleled talent. Thank you for booking this incredible history tour. We are elated. Can’t wait for London!" Thank you and your team for doing such a great job with this client- this is a very special trip for them and they are loving it! This is their private tour to Versailles- please give Fred my thanks!
South Carolina - Thornton Hall Travel - Paula Fulghum
Hello everyone, my clients absolutely loved their trip to Paris and London. They have raved about how amazing all the guides were, the tours, and everything else! Everything was on point and they’re looking to travel again to Europe next year. Thank you so much for all the answers to my crazy questions and changes. I truly love working with you all and look forward to bringing you more clients!
St. Louis - Acendas Travel - Colleen Campanella
I got this simple email from a client today: Queen of Clubs service in Paris has been top notch!
Thank you so much!
St. Louis, Missouri, USA - Smart Flyer - Robert Merlin
Rami,
Thank you and your staff for the excellent customer service you provided the clients during their stay in Paris and London! I will use your services again for sure!
Sylvania - Central Travel - Beverly Rother
Nothing but high praise for the whole team! The client expressed how he was very impressed with the level of communication you had with him along the way.
Tennessee - Travel Stars - Pam Keller
The clients had an amazing time! From a well-devised itinerary, to great staff, attention to detail, and communication, Queen of Clubs obviously runs a fine operation in both London and Paris.
Texas - Frosch Dallas - Gina Griffin
A truly magical experience not to be forgotten! Thank you for the high level of detail you put into your work!
Texas - Next Exit Travels - Haleigh Scott
Thanks for making our first venture working together as an amazing experience for my clients in South of France.
They thought that the bike tour was amazing, and specifically, the young guide was the best! They loved their tour as well. They said the bike trip was a highlight of the whole trip.
Thanks again!!
Toronto, Canada - TTI Travel - Cindy Ducasse
Morning Judy,
I was so impressed by everything you did - all your recommendations and tour guides and drivers were spot on. The golf cart tour and cooking class were the highlights of the trip, I am so glad you suggested them.
The Vatican tour was super hot like you said but the kids were happy to see it. The hotels were lovely and the boat was spectacular as all the tours in Paris. Our trip was truly special thanks in large part to you and your team we were blown away by all that you did.
Thank you again!
Enjoy the summer!
Venice, Italy - Go With Gustavee - Judy Konkoly
To Polina,
I need to send a big THANK YOU and merci to your team as a whole! I haven’t had a chance to hear much from the client beyond a smiley face on the itinerary I had created. I know there was a lot of back and forth and time spent on details and planning. I really appreciate you!
Waverly - Just Be Travel Co - Hillary Ogle
