TESTIMONIALS-2.jpg

Testimonials

  • Dear Sylvia, we are back in Chicago and everything went smoothly.

    Corrine was a great guide and our daughter thought the cooking class was great.

    Thank you all again for your help. We all had a great time in France!

    WendyPerrin.com Reader

  • Jennifer is candid, smart, charming and incredibly responsive. She made some excellent overall trip proposals and was very clear about which ones were new to her.

    She organized several terrific private tours (Montesquieus chateau, also vineyards) and dinner reservations which were great choices. We called for some help with a wifi issue and a last minute reservation and her team was right on it.

    WendyPerrin.com Reader

  • Jennifer Virgilio made the logistical arrangements for much of our March 2017 trip to London, Bruges, Normandy and Paris. She went above and beyond just making reservations for us.

    She had our Eurostar tickets delivered to our hotel in London and our train tickets from Caen to Paris to our hotel in Bayeux. She made all our dinner reservations in Paris at Michelin star restaurants.

    She was an absolute delight to deal with, "got" us immediately and her advice was not merely useful but spot on. She knows London as well as Paris and guided us to a wonderful meal at a top Indian restaurant.

    WendyPerrin.com Reader

  • Thank you for arranging an amazing trip for our family in Paris!

    From the moment we stepped off the plane to moment we left, we felt like our trip was coordinated with care and the perfect balance of guided adventures and free time. Our dinners were fantastic and the logistics were letter-perfect.

    Our guides were knowledgable, engaging and fun. Your team made sure that our days’ plans were clearly communicated, and when there was a change, our plans were rescheduled to accommodate our hopes. All we can say is thank you!

    Sincerely, Matt, Lisa and Charlie

    WendyPerrin.com Reader

  • From the early planning stages to the very last hour of our trip to France, Jennifer was exceptional.

    She was able to secure tickets for us to the already sold-out Ryder Cup, and to the Moulin Rouge on days that were already fully booked and unavailable to the general public. Perhaps my favorite service was the departing airport greeter. We went through the ticketing line, customs, and security at Charles de Gaulle with great ease...in about ten minutes.

    In all my travels, I have never encountered service like that.

    WendyPerrin.com Reader

  • Jennifer Virgilio and her team were terrific.

    All were helpful, accessible, organized, knowledgeable, reliable, thorough, responsive...making the pieces of our trip run smoothly. This outstanding service freed us from travel worries. For example, in the morning we needed to get from the hotel to Gare de Lyon, there was heavy rain. It was rush hour and finding a taxi would have been impossible. Instead, we had a reliable limo, right on time, and a greeter at the station waiting to assist.

    So glad to know of this excellent service.

    WendyPerrin.com Reader

  • Jennifer and Marie assisted us during the planning and the trip, checking in with me each day and reminding me of the next day’s events.

    Jennifer and her team were extremely organized and detailed-oriented. We didn’t have one issue or mistake during our stay, which is amazing considering we changed hotels 3 times with multiple guides and tours. I knew that if we did have an issue that it would be taken care of, as we were in constant contact with Marie and her team (which was a tremendous relief).

    We will return to explore another part of France, and will definitely contact Jennifer and Marie again.

    WendyPerrin.com Reader

  • Jennifer and her team allowed us to make the most of a short trip to Paris to celebrate my wife’s birthday.

    Presenting her with the diamond ring she never got when we first got together 10 years ago. Jennifer was able to suggest different things to do as well as my wife's surprise gift presentation. The highlight was giving her the ring in a renewal proposal aboard a private yacht.

    The result was spot on!

    WendyPerrin.com Reader

  • Jennifer Virgilio and Sylvia Bury did an excellent job for us, we talked on the phone to inform them about our trip and preferences.

    They provided us with excellent guides who really worked extra miles... Thumbs up!

    In Lyon, we did a great food tour with a young gastronomist! Then Paris was memorable. It’s all about special access, skip the line, went into the private area where are not accessible by public. They arranged meet and greet service at the airport, which was very helpful for us. We were happy with the service provided by Jennifer.

    All communications were easy, and they executed it perfectly.

    WendyPerrin.com Reader

  • I cannot thank you enough!!!

    You made me look very good! I will definitely contact you the next time they travel through Europe and will recommend you to all of his friends.

    Again, thank you for everything!

    WendyPerrin.com Reader

  • Just wanted to let you know what a fabulous trip to Paris I had in April.

    In most part thanks to you. I met with my guide Julie at Louis Vuitton Foundation for my before-hours tour. The show was incredible. My guide was extremely knowledgeable and pointed out things I probably wouldn’t notice on my own.

    For my private tour at the Louvre, Martin showed me parts of the museum I had never seen and gave me History of the building I didn’t know. As a major curator, he definitely had incredible knowledge.

    Thank you once again for making my stay so wonderful. Until next time.

    All the best, Heidi

    WendyPerrin.com Reader

  • We had a wonderful three days in Paris, thanks in part, to Marie Ange!

    She was a very informed and in formative guide. She was walking at the right pace. She honored our requests to stop or shop at times. She was especially attentive to my handicap of bruised fractured wrist.

    So, till the next time,

    Joan and Dick 

    WendyPerrin.com Reader

  • Jennifer,

    The entire trip, Paris and Rome, worked out beautifully.

    Your guides were superb in engaging the Children and enlightening the adults at the same time. All went very very well.

    The family departed Sunday (can’t believe it went so fast). 

    I very much look forward to meeting you in person,

    Celia

    WendyPerrin.com Reader

  • Hi Jennifer,

    Thanks so much for reaching out. We had an absolutely wonderful time. I cannot thank you and your colleagues enough for al their help. Everything was perfect, the tours, the drivers, the events.
    A special shout out to Anna - our greeter at CDG. She was FANTASTIC! she got us through baggage, customs and security so incredibly fast. She deserves a raise for what she did for us! She truly was outstanding!

    Again everyone else was marvelous as well...Dimitri, Sofie, Madhi, etc.

    Memories of a lifetime were made during our trip - it was priceless!

    WendyPerrin.com Reader

  • We just returned from our trip to Spain which followed our beautifully organized trip to Scotland and France.

    I found you and your office staff to be professional, timely, and very easy to work with. I was always informed of pick-up times the night before and would get periodic text messages checking on how we were doing. I will continue to sing your praises to family and friends as I share details and pictures from our trip!

    Thank you again for organizing such a wonderful trip for us. The entire family agrees that it was the trip of a lifetime.

    Thank you so very much for making it happen. 

    WendyPerrin.com Reader

  • Jennifer,

    Thank you for everything. The trips that you have arranged for us have been truly great!

    Karol 

    WendyPerrin.com Reader

  • Jennifer and team,

    Thanks so much for arranging our wonderful trip. All of the events you arranged for us went off like clockwork.

    The daily texts to remind us of the next day's activities were so helpful. Cecile was a delight at the Louvre and even though we had been many times, she taught us knew facts.

    The boys especially loved the virtual reality experience, so be sure to suggest that for others with teenagers. The time in the Dordogne was spectacular and you should try to steal Emil from his current company.  He was so good with our grandsons to keep them engaged and the canoe trip was a highlight for all of us.

    Thank you all again for the great teamwork that allowed us to share our love of France with our grandsons.

    WendyPerrin.com Reader

  • I just wanted to let you know that we had a such a wonderful time in the South of France. I didn't want to leave!

    On the day of our departure from Nice, I refused to leave the bed, so he had to drag me out of the bed so we were not late for our flight. lol...

    I want to thank you and your team for putting together such a wonderful itinerary. We enjoyed all the activities and we really appreciate how flexible the guides and the boat captain were during our stay. I especially loved the daily text messages from your team.
     

    WendyPerrin.com Reader

  • Jennifer and her team are magical! Jennifer and I communicated a ton prior to the trip and she had a great feel for what kind of trip my husband and I desired. We wanted a boutique hotel that was charming, intimate and quiet. She gave us numerous ideas and helped us select the perfect hotel for our needs. We wanted a combination of expected sites in Paris and then more off the beaten path activities. Our guide to the Lourve for the Da Vinci exhibit was A plus! One of the most informative and knowledgable guides ever. Equally outstanding was our guide to Versaille.

    Personally I didn’t want to go back to Versaille as I was there 2 years ago, but my husband had not been. Jennifer was aware of that and chose for us with the most outstanding guide who made the day so pleasurable and ultra informative. We learned some fun facts and it felt totally new to me. We had an incredible food tour in St Germain and a private cooking class with a chef that taught us how to prepare the most amazing duck recipes per our request He also took us food shopping prior to the class and seeing all of the little stores in Paris for bread, wine, cheese, our duck and vegetables was a treat! . All of our guides for our tours and experiences were informative, interesting, personable and really a joy to be with. In addition she was able to secure some very hard to get dinner reservations and we were able to dine every where on my wish list. Each day her team checked in with updates, and any time we needed anything at all they came through. Last minute we wanted to add a tour in Montmartre and again they came through with one of our previous guides we loved and transportation even though the strike was going on. Jennifer and her team are amazing and very deserving to be on your list!

    Lastly, thank you for an incredible WOW Moment! It exceeded our imaginations. Jennifer knew how much we love food and wine and our WOW Moment was at the oldest wine shop in Paris. First the shop is beautiful! And in the most charming area. We were guided to a private room and the sommelier said he was opening bottles he was actually never able to taste himself as they were that rare. He was thrilled with our WOW Moment too! Thank you Wendy for making it possible. The wine, setting, and getting to share this on a special trip with my husband made for some wonderful memories.

    WendyPerrin.com Reader

  • Once again, thank you to you and your team for all the work put into this itinerary.
    Nancy and I really appreciate it! We were saying last night that we are spoiled by you, Sylvia and the QOC team, and having a hard time imagining not using you for these trips since you run experiences in the countries we like to visit.

    WendyPerrin.com Reader

  • Our trip to Paris was such a welcome return to pre-pandemic life.

    We worked with Jennifer and her team to arrange a private half day tour of Versailles and a private tour of the Kings stables and Equestrian center. Both were fantastic!

    The stables tour was absolutely a once in a lifetime treat. I wasn’t even aware of the riding academy and am so grateful to Jennifer for suggesting it when I inquired about a private guide for Versailles. I have already recommended that part of our experience to all of our Francophile friends.

    After the stables we went to the palace where we were delighted to to be among the few who were out enjoying a beautiful day. It was so wonderful to tour the palace without the usual massive crowds. Having such a knowledgeable guide added so much to our enjoyment of that exquisite building. Gigliola’s style felt like being with a really good friend who just happens to know the answer all your questions about the art, the rooms, the history and the courts of the many kings.

    Thank you again for another WOW trip!

    WendyPerrin.com Reader

  • Sicily was absolutely fabulous! Our driver and guides were incredible.

    We had a fantastic WOW this afternoon with a really great guide, Freddie.

    We did a food tour (sweets) of our Paris neighborhood.

    We need to walk it off before dinner! We learned a lot about Paris from Freddie.

    Thanks!
    Rick and Ruth Anne

    WendyPerrin.com Reader

  • Jennifer,

    It was perfection!!! Beyond anything I could have imagined thanks to you and Wendy!!!

    Your team was outstanding every way! I would never do another trip without you! Use me as a reference anytime!

    My wrist got xRayed and is sprained not broken. Isabelle went beyond the call and stayed with me to translate and get me to doctor and pharmacy. I wish I could do something for her as well as the rest of the team!

    So incredible!!! Thank you for everything! Cam and I were over the moon in your care!

    All the best,
    Anne

    WendyPerrin.com Reader

  • Jennifer is candid, smart, charming and incredibly responsive.

    She made some excellent overall trip proposals and was very clear about which ones were new to her.

    This was fine with Jennifer who worked around our plans. She organized several terrific private tours (Montesquieus chateau, also vineyards) and dinner reservations which were great choices.

    We called for some help with a wifi issue and a last minute reservation and her team was right on it.

    WendyPerrin.com Reader

  • My family had an extraordinary time.

    It will take them some time, maybe 20 years, for my children to understand and comprehend what they saw and everything they did. They saw the Venus de Milo for 10 minutes with no other people around. The guides were great, the hotel was awesome…staying in the Marais was exceptional.

    The day we traveled to Versailles, we saw it all!

    Thank you again.
    Jeremy

    WendyPerrin.com Reader

  • Hello Jennifer,

    The Normandy and Paris trip was wonderful and very much met our expectations. Very much appreciated your work and that of your team!

    Our time in Normandy with Pierre was very special and moving and his level of knowledge and easy going demeanor made it a once in a lifetime experience.

    Paris was also wonderful and Gigliola was a terrific guide and readily adapted the tours to our likings. As you know the hotel La Reserve was just wonderful and gave us a perfect place to call home base in Paris. The service, decor, location, and room amenities were among the best we have ever experienced.

    Also, the Ducasse de Seine dinner was spectacular and one of the highlights of Paris. A night we will remember for a long long time.

    Thanks again and stay well!

    Steve and Andrea

    WendyPerrin.com Reader

  • Dear Jennifer and Team,

    Thank you for putting together an incredible itinerary and hotel stay for our trip, everything was perfect.

    I want to give a shout out to our amazing driver, Mr. Barika, he took us on a little tour of Marseille and then we went inland where the weather was better to Arles, we had such a great time there too!

    Thank you also for arranging the most delicious cake and rose petal display at Villa Saint Ange for our anniversary. They were lovely surprises, even Frank the tour guide and driver for our last day bought us a bottle of champagne at the restaurant in Menerbes near Gordes.

    By the way, our biggest highlight was the trip to Versaille with the Kings private suites. Our tour guide that day, Lucia, was superb, so knowledgeable and made us feel like we were the most important guests and that we needed to see everything even though we were running out of time, she made it happen and coerced the driver into staying a bit longer... that was so appreciated, and of course, we gave him an unexpected tip!!!

    I look forward to using your services again and will definitely refer you to our friends. 

    Many thanks again!

    Simone

    WendyPerrin.com Reader

  • We want to thank you and your team for putting together an unforgettable trip for me and my family!

    The guides as always were spectacular! They had the attention of my 19 year old granddaughter - not an easy task!

    Normandy was especially poignant given my father's participation in the D-day invasion.

    Stephane’s immense historical knowledge infused us all with his intensity.

    We will never forget this trip, perhaps the best of all the trips we have taken with Wendy Perrin.

    Best regards,
    Linda

    WendyPerrin.com Reader

  • Dear Jennifer, Antionette, Arnulfo, Adriana, and the Queen of Clubs team,

    "We cannot thank you enough for the incredible job you did in planning our November trip to Paris. It was over two years in the making, with multiple changes in dates and itineraries due to Covid and commitments, yet you remained patient, helpful, and flexible throughout each stage of the process!

    You took such wonderful care of us from the minute we arrived to the minute we left.

    Our greeter, Nicolas, and our driver, Tarek, were friendly and efficient making our transit absolutely seamless. 

    Our apartment was everything we hoped for - a lovely space in a terrific location. It was just as featured and had everything we could possibly need. We even managed to cook our own little Thanksgiving dinner there!

    Our tour guides, Alix and Francoise, made our days and evenings fun and informative. We had the pleasure of spending three days with Francoise, and each day was better than the one before as she got to know us better and tailored plans to perfection! 

    It's sad to think the trip has come and gone, but we truly enjoyed each moment. We are so grateful and feel so very lucky to have shared this special trip traveling as three generations - grandma, daughter, and granddaughter. It was truly unforgettable - one might even say, 'the trip of a lifetime!'

    Cheers to all of you for making it happen!"

    WendyPerrin.com Reader

  • "We had a front-row seat to the Eiffel Tower and the fireworks over the Arc de Triomphe!

    Jennifer planned some really great activities for our kids to enjoy, including the Retro Sidecar tour and the macaron-making class.

    The dinners that were suggested were yummy, and our suite and adjoining room at the Hotel Grand Powers were absolutely perfect for celebrating New Year’s in Paris.

    It was an incredibly smooth experience, which is what we needed for such a short trip!"

    WendyPerrin.com Reader

  • Hi Jennifer,

    "Our trip to France and Italy was truly exceptional.

    Thank you to you and your staff for arranging such a wonderful experience for us, and for managing all of the logistics so professionally. We would highly recommend Queen of Clubs to anyone traveling to France and Italy, and will definitely use you again for our next trip to this area.

    Here are a few more details on highlights. All four hotels we stayed at were great, with nice accommodations, delicious breakfasts, and professional/attentive staff! The tours were great!

    Stephane in Normandy was the standout, and we feel honored to have had him as our guide. Tatiana at the Louvre, and Silvia in Florence, were also exceptionally knowledgeable and fun to be with.

    The bike trip through Chianti was fun and the guide was great!

    Your team did a great job at communications and logistics planning, and everything went without a hitch!

    Thanks for everything you and your team did to make this trip so incredible!"

    WendyPerrin.com Reader

  • "I wanted to create an unforgettable experience for my daughter’s 16th birthday. Words cannot express how perfect this trip was!

    I spoke with Jennifer before we even began the process, and she asked questions about my daughter to help tailor the trip around her preferences and interests. I did not have to worry about anything but my airline reservations! She and her team gave me the opportunity to simply enjoy 10 glorious days with my daughter…priceless!

    We had a very busy itinerary, which included horseback riding in Hyde Park, a private guide for a full day in London, Windsor Castle, East End, theater tickets, a visit to Harry Potter studios, and even a day train trip to Harry Styles’ hometown (specific request).

    Jennifer arranged a VIP Meet and Greet for us when we arrived in Paris, which was quite helpful in navigating our luggage through the train station and out to our driver. We have visited Paris many times, so Jennifer provided excellent activities for us, including a Perfume Workshop, Pastry Making Class, a private Louvre tour, the Moulin Rouge, and a day trip out to Chateau de Chantilly to ride horses and tour the chateau with a private guide/driver.

    Our departure was a welcome surprise. The driver was timely, friendly, and helpful, and dropped us off at the airport to another VIP Meet and Greet. This gentleman took our luggage, walked us through the airport, helped complete tax refunds, took us to VIP check-in, and escorted us to the boarding gate.

    If you have the opportunity to take advantage of this, please do it! We loved it."

    Client

    WendyPerrin.com Reader

  • Here is the client's testimonial:

    "We had a wonderful two weeks in France planned by Jennifer and her team.

    Hotel Tardiff in Bayeux was a great home base for exploring Normandy, and our guide Jonathan was so knowledgeable about WWII history and very patiently answered our tween history buff’s many questions.
    In Paris, we adored Pavillon Faubourg St Germain, where the staff was lovely, and we were welcomed with gifts of champagne, treats, and an upgrade to a suite for my parents (lucky them!).

    If you plan to visit the Louvre, a guide is so worth it. Our guide, Camilla, knew her stuff when it came to art, but even more importantly, she was able to zip us around to see the pieces we were interested in while limiting our exposure to the crowds, which are as substantial and suffocating as you can imagine.
    A private cruise on the Seine was so pleasant and relaxing, but as for the most fun we had, we laughed pretty much non-stop during a three-hour tour on a retro sidecar motorcycle. Léo and Clement took us past major landmarks all over the city, unfazed by the traffic and the many people who stopped to ask us questions while we waited at lights.
    In Cannes, we were given an upgrade to a lovely room with a balcony at Hotel Barrière Le Majestic. If you will be doing any touring in the south, request Fatou as your guide. She took us on a day tour to several nearby villages, and we cannot express how amazing she was. She knew everything: history, geography, pop culture, local quirks, little-known facts, she gave book recommendations, and, wow, can she drive. And even though the tour was in English, I’d like to give her extra credit and gratitude for speaking French with me for so much of the day.

    Daily messages from Jennifer’s team confirming the next day’s details, including contact info when relevant, were extremely useful. There were so many places there could have been hiccups, and most things went absolutely beautifully. In those rare situations, Jennifer and her team were extremely responsive and immediately went out of their way to try to make it right and then some. We greatly appreciate how seriously they took their commitment to service in those moments.

    A final note: We must recommend one service beyond worth its price, which is the VIP Airport Meet-and-Greet, especially for departure flights. You will be taken to the front of every line and whisked through the airport in mere moments.
    I don’t know how we will ever endure waiting at the airport again. We are utterly spoiled now!"

    WendyPerrin.com Reader

  • Hi Jennifer, 

    I just wanted to let you know that Stephane is absolutely terrific!
     His knowledge of the entire D-Day Operation is beyond thorough. He is incredibly impressive and much more than I could have expected.
    Last night’s dinner at the Chateaux was really exceptional. A really special night.

    Thanks to you! 
    Rick

    WendyPerrin.com Reader

  • Thank you very much for this confirmation!

    You should know that our time in France, and Paris particularly, is achievement of a goal that has been long in the making.

    We sincerely want to thank your entire team for helping us to achieve our goal.

    Your assistance will never be forgotten. It will be hard to say goodbye.

    Mr. Wilkins

    Robin Wilkins

  • I talked with my client the other day about her trip and she had such amazing things to say about the half-day wine tour they went on in Lyon!

    I want to thank you for all of your help with that and I look forward to using Queen of Clubs again soon!

    Atlanta, USA - KK Travel Worldwide - Mason Wood

  • Dear Julia,

    Many thanks for sending over this update! I heard from the client, and he said, “The Versailles tour was wonderful!!! And great guide!” ? Thank you so much for, as always, delivering such fantastic experiences to our clients!

    Kind regards,
    Alex 

    Atlanta, USA - KK Travels Worldwide - Alexandra Korey

  • We get busy but it’s so ideal when one gets quick responses and your team (France and Italy) have been so great in getting responses to me quickly and they are so good in relaying information correctly and efficiently to avoid a lot of going back and forth!

    Saves a lot of time!

    Kudos! It makes all the difference!
     

    Atlanta, USA - Michele Wise Travel - Michele Wise

  • Dear Sarah and the rest of QOC team,

    Just texting you to say THANK YOU THANK YOU & THANK YOU VERY MUCH!

    Clients came back so happy and congratulating all of you, cars, drivers and with special mention to the guide that took special care of the ladies during the visits.

    Barcelona, Spain - Southern Cross - Ignasi Xipel

  • The client said they ALL had a wonderful time! 

    Thank you for planning a wonderful trip, Queen of clubs is the best!

    Merrick

    Beverly Hills - Protravel International - Merrick Huckin

  • Thank you so much Kenza!

    They said it was one of the best trips they ever had. You all made their trip amazing!

    This was my first trip for their family and I am so happy it all went well.

    Have a wonderful week!

    xo

    Beverly Hills, USA - Protravel International Inc. - Barbara Howard

  • I saw the clients two nights ago.

    They absolutely RAVED about their boat experience in Paris. They loved it as much as I did and said seeing the Eiffel tower from that vantage point was an all-time travel highlight.

    Many many thanks! x

     

    Beverly Hills, USA - Smart Flyer - Kara Slater

  • Team,

    The clients just reached out to me with the most amazing feedback about their trip! They had such a wonderful time, and specifically noted how amazing their guides were!

    Thank you,
    Katie

    Birmingham - KHC Grand Travel - Katie Crago

  • We had the most wonderful time in Paris. The Seine River Cruise was the absolute highlight of our trip!

    It was amazing and the captain and guide were perfect. We loved every minute!

    Birmingham, England - Brownell Travel - Clayton Trotter

  • You were a dream to work with!

    These are probably my must affluent clients with difficulty making decisions and last-minute changes and you handled everything with the greatest of ease and elegance. I couldn’t be happier with how it all went and my client’s continually raved about everything during their trip.

    I really enjoyed working with you and will wholeheartedly recommend your services to other advisors!

    Birmingham, England - Brownell Travel - Catherine Parker

  • Congratulations for your job, our client is happy with his stay in Paris.

    Thanks again and warm regards!

    Buenos Aires, Argentina - Furlong Fox - Lia Figini

  • My friends,

    Another BEAMING report from my client! You have made their year and mine!

    Job well done on the clients. They informed me that all three guides were outstanding and appreciated the reachability and communication of their plans each day.

    When I tell my clients you are my destination partner, you have truly proven it. 

    My heart is full. Thank you as always!

    J

    California - Altitude Luxury Experiences - John M Beeler

  • Thank you so much Adriana!

    You guys knocked it out of the park with this one! Appreciate you all!

    Michelle

    California - Away We Globe - Michelle London

  • Hi!

    Just wanted to share - thank you for all this, they were thrilled!

    This is what the client said:

    "The boat from Marseilles was fantastic. The whole group was blown away. Loved it that was a great find."

    Thank you!!

    California - Cadence Travel - Justyna Smith

  • Hi Imane,

    I wanted to share with you a little feedback from the clients:

    "My parents said they had a wonderful time in Paris. Thank you so much for everything you did to make it all possible! They really had a wonderful time in Paris.

    They are very hard-to-please people, and they said the tour guide for the Louvre especially was one of the best they’ve ever had, and was spectacular all around!"

    Thank you for your help making this special trip happen!

    Melissa

    California - Ciao Bambino - Melissa Rosdahl

  • Dear Jennifer and Filippo,

    My clients, who are in Paris right now, told me that your company is EPIC!
     
    I agree and want to share this SUPER Positive accolade with you.

    Grateful!
     
    Annette

    California - Protravel International - Annette Sordoni

  • "Thank you so much!

    We have enjoyed our time immensely, and your services have been top-notch!"

    Client

    California - The Hello Agency - Beth Simms

  • Queen of Clubs Team,

    I had a chance to catch up with my client regarding his trip to Paris and London and wanted to share with you his feedback:

    "As you were aware, this was their first trip to Europe, and they absolutely fell in love. 
    The guide in Paris for the tour was the perfect introduction to the city. We loved her and found her very knowledgeable. She was able to engage both the parents and children.
    The dinners were exceptional, and we absolutely loved Shangri La. We will absolutely return and always stay there. It was our favorite property of the trip. Directly outside our guestroom door was a picture window that framed the Eiffel Tower. We would take a few moments and watch the sparkling tower each evening upon returning to the hotel!
    We called and asked to extend in Paris and cancel The Newt because we were having such a wonderful time. Ultimately, we decided to stick with the original agenda and we are happy we did. We enjoyed The Newt and the downtime between both cities.

    Transportation worked well for us!
    In London, we were in awe of our tour guide for Under the Bearskin. The tour was different, but it did exceed our expectations. Our guide joined us for tea afterward and we were able to see the guards practicing for the upcoming birthday celebration for the King. He even told us where to stand on the following Saturday to see the procession. It was magical, we had a perfect view of the King and felt so fortunate to have had the guide!

    The night we had dinner at Clare Smith, we felt a bit uncomfortable walking in the door with the kids, but the servers could not have been more welcoming! The kids are well-behaved and Chef Clare even came out to say hello and comment on this. She invited us back into the kitchen and spoke with us for about 20 minutes then sent us several desserts on the house. We felt like royalty having this once-in-a-lifetime experience!!!!"

    I cannot thank you and your guides enough for the exceptional experiences you provided my clients. They will have memories for a lifetime all thanks to your hard work. As he was telling me of his travels, I had goosebumps and tears in my eyes. This makes what we do all worthwhile.

    Thank you from the bottom of my heart!
    Tami

    California - TTW Travel the World - Tami Teaford-Williams

  • A pleasure working with you.. and why? The prompt updates and timely feedback!

    California, USA - Cadence Travel - Jane Rosenkrantz

  • They had a wonderful trip.

    All the hotels and the drivers were terrific. The first guide they had in Normandy was particularly knowledgable. The rooms we had in both hotels were perfect!

    Thanks for all the hard work.

    Chicago, USA - Jetset - Michelle Pragnell Gordon

  • We very much enjoyed our trip- thank you so much for the hard work that went into it. All the vendors, guides, etc were on time, professional and very good.

    Really the entire trip was executed great and we enjoyed it very much!! Gosh- I don’t know what was our favorite- they were ALL really great!

    We wouldn’t change anything, to be honest. The open air showing of EVITA was amazing, as was the venue- it really was great!

    Client's testimonial

    Chicago, USA - Jetset World Travel Inc - Jill Taylor

  • The trip has been exceptional! Great job!

    The movie experience was incredible. The crew was so sweet. Everyone we have met has been so amazing and nice. I can’t thank you enough.

    The engagement went so perfect. It’s all on video of course. I can’t wait to tell you all about it.

    Your Paris people from Queen of Clubs, are the BEST.

    Client's testimonial

    Chicago, USA - Nomadic Souls - Kate Corey

  • Thank you Sylvia,

    I do so appreciate your hard work to finalize these late change details.
    I'm confident that the clients will be in good hands and thoroughly enjoy their time in France.
    Both members of the couple are health professionals, and they're both bone tired,
    so they really need a break. I can't think of a better place to go for great food
    and warm sunshine. Thank you for your support, Sylvia. 

    Thank you, merci!
    Jane

    Colorado, USA - Destination by Design Travel - Jane Folsom

  • Hi Sylvia and Team,

    I cannot thank you enough for all you did for the clients. They raved about the service and said it was flawless. I received a text message from the client yesterday when they got home to Dallas saying: “The trip was perfection.”

    Best,
    Melanie

    Dallas - The Tynan Travel Company – Virtuoso Member - Melanie Harding

  • Just wanted to pass this along. You all did an amazing job. I could not have pulled this off without you.

    Thanks to each of you for making the clients' first trip to Paris unforgettable.

    Cheers! Everything... Hotel tour Guide... Cruise Dinner...Queen of Clubs. Everything was fantastic!

    Congratulations!

    Dallas, Texas, USA - Campbell Travel - Wade Benham

  • Just so you know... I’m not one to give accolades unless they are truly warranted. That being said... The arrival was flawless. I have not been ushered through customers so quickly.

    The Side Car tour was amazing!!! It was absolutely the best way to tour Paris. Seeing Paris from the Eiffel Tower and then via motorcycle was a perfect schedule.

    Today’s tour (which included the library) was amazing as well. She pointed out way too many interesting Paris facts and findings! Whew! Now for a glass (or two) of wine. 

    Dallas, USA - GG Luxury Travel - Gina Porter, Client's Testimonial

  • Good evening,
     
    I wanted to give you all a recap of our time in London and Paris!
     
    London in a Black Cab – Guide: David – This was great! Really gave us the lay of the land and David was incredibly knowledgeable! He was like a walking encyclopedia. We were still a little jet-lagged as it was our first full day, so I’m sure David thought the girls were not interested in anything – but they were just tired. My oldest actually randomly recited a fact David told us the other day! She remembered that the Thames used to be full of poop ages ago HA! Naturally that stuck with her – kids! By the end of tour, my husband and I were convinced David was secretly related to the Royal Family or something – he just kept dropping little nuggets about his family history and it was so intriguing!
     
    East End Food Tour – Guide: David (different from above) – This was fantastic! It was incredibly cold the day we went, but my girls barely noticed because he did such a good job keeping them engaged! The food stops he had were all really good – I loved that they were a bit off the beaten path and places we wouldn’t have known to try on our own. David was engaging, funny, and really down to earth. My husband hit it off with him right away and we were sad to see the tour end!
     
    Paris for Kids – I liked this tour because the girls go to see an overview of quite a few things. She took us over to some hidden gems (veterans museum/hospital) which was really interesting because we were able to get a few pictures without anyone in the frame – which has never happened to me in all the times I’ve been to Paris ha! The chocolate stop was really interesting to the kids and they enjoyed Montmartre.
     
    Macaron Cooking Class – This was a highlight of our time in Paris for sure! Lili and Chloe were fantastic – engaging, kind, knowledgeable and really comfortable around kids. I would do this experience again in a heartbeat! The best part is that some cooking classes feel more like just watching – but we truly got to make our own and do every step which kept the girls engaged from beginning to end.
     
    Our transfers went smoothly and the drivers were great! I can’t thank you guys and your team enough for all your work on what was truly a magical trip for my family and I.

    Cheers,

    Dallas, USA - Next Exit Travels - Haleigh Scott

  • This is the first big trip I have done with this family, so I don’t have any precedent to compare.

    All in all, they had a wonderful trip, and from what I can tell, everyone loved everything that we set up for them...Honestly, I couldn’t be happier with your help, and with Queen of Clubs in general.

    The honeymoon that Andreas helped with in France went off without a hitch, and you have a life long patron in those clients.  I’ve used other services for Italy, and QofC far exceeds on every level, from start to finish. Here’s to many more trips ahead!

    There is absolutely no way I could have pulled this off without your help!

    Cheers!

    Wade

    Dallas, USA - Travel Designs - Wade Benham

  • I want to let you know before I forget: the first leg of our adventure was terrific! It was made so in large part by the great service, planning, execution, & offerings of Queen of Clubs. An outstanding organization with great follow through! Everything in Villefranche-sur-Mer was top notch also.

    Kudos to them & to you for selecting them as a partner!

    Dallas, USA - Travel Leaders - Phillip Overton

  • Your team was brilliant! Really lovely working with you and certainly going to use you for all of my clients.

    Very impressed!

    Thank you for making my life easier!

    Best, 
    Nicole

    Denver - Align Lifestyle Management - Nicole Adams

  • Hi Sylvia,

    I hope this finds you well. I just wanted to pass along some of the feedback from the client regarding his time in France with Queen of Clubs:

    "We could not have been more pleased!"
    Client

    Thanks so much for your help with this small booking!

    Denver, USA - Brownell Travel - Catherine Parkin

  • Queen of clubs did a tremendous job for us!

    Thought you would want to know.

    Thanks for the introduction.

    Encino, Los Angeles, USA - ProTravel International - Earl Starkey, Client's Testimonial

  • Thanks for reaching out. The trip was spectacular and exceeded our very high expectations. I would not change anything!

    Datevik and team not only altered our restaurant reservations almost every day at our request, but we seemed to have the best table in every place we went.

    All the guides and drivers were fantastic.

    Loved all 3 hotels, and loved how different they were from each other. Tough to top Villa Lacoste though – that has to be one of the finest places to stay in the world! Loved working with you guys and hope to send people your way – and book another trip with you sooner rather than later.

    Please reach out if you want to discuss live.

    Thanks!

    Encino, Los Angeles, USA - ProTravel International - Earl Starkey

  • Hi Julia

    I think that the replacement boat saved the day and this is another testament of how great Queen of Clubs is!!! Instead of making excuses and ruining this special day you quickly jumped in to action and made this right! Merci!

    A giant MERCI for not giving up on getting them in to Mirazur…He actually emailed me after that day to let me know how AMAZING the lunch was:

    I am so grateful to you that you made the magic happen!!!!! I also wanted to let you know that this vacation is absolutely perfect!!!! The meal at Mirazur was beyond words. a SUPER WIN!!!!!!!!!!!!!!! Thank-you Annette

    Encino, Los Angeles, USA - ProTravel International - Annette Sordoni

  • I have been doing incredible work in Paris with a company called- “The Queen of Clubs.”
    The Owner - Filippo Torriani- who knows everyone who is anyone in the City of Lights!
     

    Encino, Los Angeles, USA - ProTravel International - Anette Sordoni

  • Hi Jennifer,

    My clients departed Paris this morning after extending their trip by 2 days.  They were having so much fun that they decided to stay longer. They were ultimately extremely happy with their trip.  

    Your team was great to work with.  Olivia was very responsive throughout the planning process, and Dalal was very helpful with last-minute requests and questions over the weekend. 

    I just wanted to let you know what a great job they did.

    Thank you for your support!

    Germany - Explore More Family Travel - Jen Campbell Boles

  • Hello All!

    Just to let you know I met with the clients this afternoon at Le Meurice. They LOVE Queen of Clubs.

    Thank you for taking such great care of them. Lynn and I appreciate our partnership.  

    Greenville, South Carolina, USA - Thornton-Hall Travel - Lisa Hall

  • Thanks Sylvia! It has been a pleasure.

    I too hope we will have the opportunity to work together in the future.

    Wishing you all the best.

    Irving, Texas, USA - Am Bespoke Travel - Alex Moir

  • Estelle, I just wanted to pass the below exceptional feedback along to you and your team!

    Thank you for making this so special! I always trust that Queen of Clubs will go above and beyond and you did 100% for these clients as always.

    THANK YOU to you and your team!

    Here's the feedback from the client:

    "Hi Addie! The trip was truly wonderful! Our guide Isabel from Queen of Clubs was invaluable!

    It was great to have the same guide for all 4 of our tours. She was able to build on each visit and tie in details between all of the tours. We loved her and were so grateful to be with her. She made our time in Paris just that much better. 

    Thank you for your assistance during this trip!"

    Las Vegas - Smartflyer Jetset & Travel - Addie Bell

  • Hi Kenza

    The client was extremely happy with all the touring and all went well!

    Thank you
    Lindy 

    London - Chartwell Luxury Travel - Lindy Sack

  • Here is the client's testimonial:

    "Dear Lisa,

    I am so happy I called you the day I was mulling over the trip to Paris. You absolutely made my dream happen.

    Our room setup was perfect. Im not sure what was going on with the upgrade to one room, but the management hopped right to it after I called you.
    The view was stunning.  The rooms faced the boulevard, but with balcony doors closed we could not hear any street sounds.
    We walked over 10,000 steps a day! The hotel was convenient to the Louvre, Eiffel Tower, and the Arc de Triomph.
    Our guided tours were a big plus. Especially Tatianna, the guide for the d’Orsay. I highly recommend her. She was extremely knowledgeable.  
    Alexander was a great driver to Monet Gardens and Versailles!

    The communication from Queen of Clubs was accurate!

    Dare I send pictures?"

    Client

    London - Chartwell Travel - Lisa Prosser

  • Hi Jennifer,

    I love your team and working with them. They are so buttoned up!

    Enjoy your week!

    Dave

    London - Frosch - Dave Kass

  • It was great, you did a very good job in a very short time!

    Thank you. They enjoyed very much their time!

     

    London, England - Parnassus Travel Group - Nikki Rawden

  • We thoroughly enjoyed it and had fun. Thank you for your help!

    I will definitely be in touch for my clients...

    Thanks

    London, England - ProTravel International - Aanchal

  • Hi Paola,

    Thanks so much for your lovely email.  My apologies this particular group was a bit indecisive and not the easiest to nail down.  I appreciate all of the team's help, especially Franco- who never gave up on me :). 

    I like how well the team works together to ensure everything is taken care of and everything is covered in case of emergency.  It gives me lots of faith in 'DMCs' which previously I have not had great luck with!  

    I did receive ONE text from the client the day after she arrived that her group had an amazing time and thanked everyone for their hard work!

    Hope this is just one of many trips together, each easier than the next ;)

    Warmly
    Jen

    Los Angeles - Archipelagos Travel Design - Jennifer Curran

  • Thank you so much, Naike!
     
    The clients absolutely loved their trip, and spoke very highly about the services from Queen of Clubs – in each location, France, Switzerland and Italy! They especially love Hotel Brunelleschi, saying it was probably the coolest hotel they had ever stayed in!!!

    I could not have pulled any of this off without your help, and I am eternally grateful!!!
     
    Cheers!
     
    Wade

    Los Angeles - New Act Travel - Wade Benham

  • Hey!

    The client really enjoyed their time in Paris, thanks for your kind attention and service.
     
    I look forward to booking with you again.
     
    THANK YOU!

    Los Angeles - New Act Travel - Judy Martinez

  • Good afternoon!

    Just wanted to drop you a quick note and tell you about the client's trip ! He loved everything about it from the drivers , guides , restaurants you chose, boats and everything.

    Thank you so much for all of your hard work and patience .
    You made me look so good and I appreciate all you ladies

    Hugs
    Linda

    Los Angeles - The Travel Stylist - Linda Silver

  • Just wanted to say thank you so much for creating such a fantastic experience throughout the entire trip. And to each of you for coming to spend time with us. It was truly a real pleasure getting to know each of you.

    The trip was unforgettable…we had so much fun. We hope to send you lots of business!

    Please do send this note on to your other colleague who was with us on the boat cruise who’s card I lost.

    Hope to see you all in some part of the world soon!

    Thanks again. 

    Los Angeles, USA - All Star Travel Group - Susan Duffy

  • Hi Andreas,

    Thank you for the email! I have heard wonderful feedback from the clients.

    On my end, it was wonderful working with you. The itinerary and payment was painless and you were on top of all the last minute changes, which is greatly appreciated! I will definitely be recommending you to the rest of my team members here in the office and I will hopefully be reaching out to you again very soon.

    Thank you

    Los Angeles, USA - All Star Travel Group - Nicole Patterson

  • Reines!!!!

    Merci beaucoup!

    the clients had THE BEST time! They loved their guides and thoroughly enjoyed every moment…

    thank you for everything! xx

    Los Angeles, USA - Elite Travel International - Alyson Nash

  • Fantastic day. The guide was fantastic. She made everything come alive with her stories and ended with a dinner in front of the Eiffel Tower.

    Queen of clubs is aces!

    Client's testimonial

    Los Angeles, USA - Smart Flyer - Kara Slater

  • Dear Estelle, 

    Everything was perfect! I was in contact with the client through the trip and he was happy!

    xx

    Miami - Elect Lifestyle - Gabriella Di Falco

  • Here is the client's testimonial:

    "Thank you so much for your support in booking the trip - everything was so wonderful. My dad had the most incredible time!

    The hotels were wonderful and the staff (especially at Chateau D'Audrieu) were so accommodating.

    I would like to give a special mention to Mathieu, who was our guide for the two days in Normandy. I am not sure I can put into words the difference his knowledge and enthusiasm for the history of Normandy and WWII made for our time. I would HIGHLY suggest you recommend him specifically to anyone interested in tours for that region - my family and I could not be more grateful for the time and dedication he gave to us over the two days.

    Please ensure to send this message to his agency, as I want to ensure they know the difference he is making to travelers like myself and my family. I would actually like to send him a thank you note on behalf of my family!"

    Thank you very much again, and I will not hesitate to use Queen of Clubs in the future for additional trips!

    Best,
    Madison

    Miami - EliteLyfe - Niko Contardi

  • Dear Antoniette and Team,

    THANK YOU so much for everything!

    My clients had an amazing time. We are so grateful for your partnership!!!

    Miami - Tate Escapes - Tate Hallford

  • On behalf of the board, we would like to extend our heartfelt thanks to Queen of Clubs for being such a fantastic guide service to our group in Paris. You did an excellent job ensuring all our day-to-day went smoothly. You truly made our overall experience OUTSTANDING and enjoyable.

    Miami, USA - ICA - Alex Gartenfeld

  • You are definitely one of the most concise and professional companies I have ever contacted.

    Thank you for all of the time you put into this proposal. I will be calling you in the future.

    Miami, USA - ProTravel International - Vanessa Cohen

  • Welcome back Maeva!

    I will forever and always continue to sing the praises of Queen of Clubs!
    The clients had such an incredible time, and your team was there every step of the way, including when a Paris hotel was needed in place of the apartment stay for the clients.
    I can not begin to thank you all enough....
    I look forward to working with you again soon!

    Minnesota - Stone Arch Travel - Chris Torgerson

  • Hi Maeva,

    Just received the following update from the client and wanted to share it with you!
    They truly enjoyed their trip, it's really nice to hear from those who enjoyed every minute of their trip planned by you!
    Luckily, (and again with help from your team) all worked out.

    Thank you again!

    From the client:

    "Hi Chris:

    Your planning was excellent.  We had a very active and enjoyable itinerary every day.  At the end of most days, we were both tired and slept well.  The next day always promised more things to see and do. It was great! Your liaison with Queen of Clubs (QC) in France turned out to be very helpful.  They assisted in several quick pivots and were always responsive and reliable

    On our first day of arrival, we were waiting in the train station for departure to Caen when we realized the timing of the museum visit would not be adequate when we were to get off the train in Caen-and our bed & breakfast lodging was 20 minutes further in Bayeux. we called QC and they arranged for us to get off the train in Bayeux and got transported to the lodging.  It worked out well!

     Our tech abilities often came in handy during this trip as we used our talents with QC to get us into a nice boutique hotel- The Nolinski- in Paris. It was perfect for us! Queen of Clubs arranged our transfer to this hotel upon arrival.  The Nolinski was within short walking distance of the Louvre, and since we requested to be near one of two sites to visit- either the Louvre or the Eiffel Tower, it was perfect!  We checked for hotels in Paris on our phone and this hotel did not come up on popular websites! 

    We had a  surprise at the last night's dinner for our friend's birthday at Monsieur Bleu- we immediately contacted QC and they called the reservation desk while we waited.  We are not sure what the discussion included- but the hostess let us in! And after dinner, our waiter brought a dessert with a sparkler for our friend

    We decided to arrange for a second car transport from our separate Paris locations to the airport on the morning of departure.  Once again, we made arrangements with QC to add a car to pick up our friend and her family + luggage to the airport- and the driver helped our friend and her sister carry luggage down from the second floor on a spiral staircase!

    We loved several things:
    All pick-up arrangements were on time and waiting for us. Clean cars and timely drop off at destinations, and all drivers were courteous and dressed in suits- very professional!

    Our personal tour guides in Bayeux and Chamonix were on time, enthusiastic, and knowledgeable, and made sure we had the full experience – never rushing us. Special recognition tour guide for the two-day Normandy beaches, museums, and cemeteries: Pierre. He was excellent. Pierre has a master’s degree in history and it showed well in his thorough knowledge of D-Day and lots of detail of how WW II was fueled by the onerous terms of the Treaty of Versailles imposed on Germany.  Hence Hitler had lots of momentum as he ascended to his position of Power. The museum in Caen was excellent. With Pierre at our side guiding us through the exhibits and then onto the battlefields and beaches in Normandy, he kept us in constant learning.  For me, it was somewhat emotional and intense- an experience I will never forget.  I would highly recommend Pierre for your future client’s personal tours of the Normandy area.

    The B & B in Bayeux, and the restaurants you recommended were excellent! The best French restaurant ever was Hameau Albert 1er in Chamonix!  A superb 9-course meal served in traditional French cuisine style! The waiters and waitresses dressed in suits, and ties- two servers delivering each course separately and at the same time to Dan & I. They would set the plates on the table at the same time with the same motion.  Impressive!!!

    Thanks so much, Chris!"

    In health and wellness,
     
    Chris.

    Minnesota - Stone Arch Travel - Chris Torgerson

  • This is what the client had to say about Queen of Clubs:

    "Loved the hotel in Paris and as well as everything Queen of clubs planned.  They were wonderful at keeping me ready for my next adventure with texts etc.
    Also, they had top-notch tour guides!"

    Montgomery - White Glove Destinations - Larissa Hughes

  • He said they loved the wine & cheese tasting - they learned a lot and had fun.

    They also said the dinner cruise was awesome and seeing the Eiffel Tower light up at night was amazing, it was the highlight of their trip. In Paris, the time was totally planned and he said Paris just blew him away. Thank you so much for being such a great partner and for continuing to wow my clients -- thank you thank you thank you!

    Naples, Italy - Tulia Travel - Julia Fisher

  • Hi Laura and Jennifer,

    Just spoke with the client and they had a wonderful time. She said their guide made the trip! She said it made the city come to life, She loved everything, and it was a wonderful experience!

    Thank you again for making my clients so happy!

    Naples, Italy - Tulia Travel - Julia Fisher

  • Hi Jennifer!

    I would like to compliment your entire staff for the outstanding and excellent service they provide us during our stay in Paris and Italy!

     It was impeccable and made our vacation extra special!

     Till our next vacation to Europe!  

    New Port Beach, USA - Social Media - Katherine Nonna

  • Thank you Luana, for everything.

    It was a challenging request (with lots of changes along the way). No one better to partner with than with Queen of Clubs!
     
    I am planning a last-minute visit to Paris at the end of September. I will reach out as I would love to include a special Queen of Clubs tour/activity!
     
    Warm regards,
    Andrea 

    New York - Black Sheep Travel - Andrea Strahl

  • Hello Dalal, 
     
    THANK YOU so much for all of your help! Your team was great and so helpful throughout the weekend with questions or help when I was asleep!

    My clients had a great time! I know it was such a last-minute request and I really appreciate the partnership and ability to deliver. Really great! 
     
    Have a great week!  
     
    Warm regards, 

    New York - Embark Beyond Travel - Janelle Ruhumuliza

  • Hi Ambre,

    Thank you!
     
    They had a wonderful time in Paris. Please see feedback from the client below: 

    "The tour with Dina on Friday was great. Because some streets were closed off for the parade, we were able to get pictures of the beautiful streets with no cars and very few people.
    The macaron baking class was excellent. Chef Kanika and her son were so nice.
    Dinner at Epicure was amazing. Baptiste showed us into the kitchen to meet the chef."

    Warmly,
    Alex

    New York - Indagare - Alex Shulte

  • Hi Jennifer!
     
    I hope you are surviving these busy times!
     
    You know there is nothing like getting a text that “this was one of the best days of my life,” or “It was the best trip ever!”
     
    This is what the clients, who were just in Paris are texting me.  Words cannot express our deepest gratitude for your amazing staff who are always available and an absolute pleasure to work with!
     
    Let me give you an example:
    My clients were bumped from their flight in Naples and Chiara without hesitation arranged for alternative transfers for the two that were bumped.  Anything we need, any question asked is always done professionally and with a smile!
     
    Planning the logistics of this large group with many changes was very difficult!  Tomorrow, they leave and fingers crossed it all goes well.  Susanna has been amazing, responsive, and patient throughout the whole process.
     
    We have many trips coming up soon so we are going to be busy and just knowing we have true reliable partners makes our job so much easier! 
     
    Of course, we cannot forget your fantastic London staff that we enjoyed working with!

    Kudos to you for your phenomenal staff and partners who help create magical and effortless memories for our special clients!
     
    Looking forward to a long and successful partnership with you and your staff!

    New York - Independent Travel Advisor - Susan Gringauz

  • Dear Fillipo,

    You all make us look good!

    You are all just absolutely the BEST!

     

    New York - Independent Travel Advisor - Susan Gringauz

  • Jennifer,

    I wanted to extend my thanks to Antoniette and your team. 

    Your team went above and beyond to deliver two amazing proposals in a day. Ultimately, the client wanted to go to Paris and Antoniette has gone above and beyond to make the trip spectacular. She has also made the planning process extremely easy for myself.

    Most DMCs I work with it takes weeks / months to put together an itinerary. Antoniette was kind enough to call me, work over WhatsApp and email, to get things moving quickly and efficiently, all the while listening to every detail our client needed.

    The client arrived today and said the service, tours, and hotel have been spectacular!

    I am so grateful for your team for helping with my most important client.

    Thank you again for your support and partnership.

    Hope to meet you both in person soon.

    Happy Holidays,
    Lily 

    New York - Passport Stamps - Lily Szemplinski

  • Dear Max,
     
    Thank you for your email.
     
    My client was over the moon with your service. 

    Her exact words:  "The concierge service at CDG was SO worth it.  I would recommend them to my friends."
     
    This is my first time working with Queen of Clubs.  My colleague recommended you to me!
     
    I look forward to doing business with you again soon!
     
    Best Regards,
     
    Inda

    New York - Protravel Inc - Inda May

  • Dear Jennifer,
     
    Since I have been working with Queen of Clubs, there has never been one mistake. Every trip my clients take is perfect. You have a goldmine there!

    Thank you for helping me with my trip and being so generous. My daughter raved about her Versailles tour, and is looking forward to her July trip to Italy!
    What a fun evening.

    Thank you.

    I hope to see you again soon.
     
    All the Best,
    Maddy Wolpa

    New York - Protravel International - Maddy Wolpa

  • Dear Jennifer,

    On behalf of the Protravel executive committee, which represents all of the employees of our great company and myself we want to say thank you. We reached out to our advisors and asked them to recognize anyone who has gone above and beyond in servicing their needs and your name was mentioned.

    Needless to say, this year we are experiencing the most unusual times in our lives. We are all trying to stay connected and work with one another to the best of our abilities. When someone such as yourself and your company goes above and beyond to help the scenarios involved, we want to show our gratitude and give a big thank you for being there for us. It’s times like this where partnering means so much and your value is so greatly appreciated.

    Becky and Andy

    New York - Protravel International - Andy Pesky

  • Hi Jennifer,

    Here is the client's testimonial:

    "Just wanted to send a note that everything is going well and we couldn’t be happier!!
    The tours have been nice and efficient, and we’ve seen an insane amount of things only in the first 30-36 hours of the trip.
    The room is amazing- the views of the Eiffel Tower brought tears to my eyes!

    Thank you!!!!"

    The Client

    New York - Smart Flyer - Robert Merlin

  • Hi Maeva! 

    The clients had a GREAT trip! They LOVED Normandy so much and texted me personally thanking me for arranging it. 

    Thanks again and I appreciate your help and hard work in all of it!

    Warmly, 

    New York - SmartFlyer - Kara Foster

  • Hi Chiara,

    I wanted to follow up and thank you for all your hard work on the client's itinerary. The client wrote us a great, detailed feedback and it was amazing, and so complimentary thanks to your hard work!

    Client:
    "Crillon was amazing. The guides were very good. Knowledgeable and friendly.
    The cooking experience with Eric was off the chart.  He was really engaging and the food we made together was incredible. I highly highly recommend him and that experience.
    Musée d'Orsay was magical, the Louvre was great as you would expect and the Rodin museum is just such a delight (and Lucia the guide for that am was particularly knowledgeable about Rodin so it was really great). The boat ride on the Seine was a highlight. We loved seeing the city from the water. The boat owner was awesome and really fun. I highly recommend that for your other clients. Great to do early in the trip."

    Thank you for everything! They absolutely loved the trip!
    The on-the-ground agency was great. They communicated with them a few times, and they were super responsive (thinking ahead about traffic, needing to change one time, etc.) Very helpful!

    Thank you!

    New York - Smartflyer - Julie Hayes

  • Hi Arnulfo,

    Just wanted to pass along this amazing feedback from my client:

    "Airport transfer - PRICELESS (saved us 1-2 hours, the airport lines were crazy).

    Sprinter - perfect.

    Hotel - LOVED LOVED absolutely perfect! 

    Sidecar tour - AMAZING, FUN AND SO COOL! LOVED!

    Boat - SPECTACULAR. Everyone was blown away. The boat was gorgeous and the staff amazing.

    The food and drink on board ended up being just perfect!

    Cannot thank you enough, we were all blown away, and had the most amazing special time because of all of your hard work and research! THANK YOU!"

    Great job and THANK YOU so much for looking after this group!

    Jess

     

    New York - Smartflyer - Jessica Bruns

  • Bonjour Antoniette and Jennifer,

    WOW - our trip was absolutely perfect. I cannot thank you enough for your hospitality and generosity. It was so great to experience some of the things I recommend for my clients and see the Queen of Clubs team in action - everything was so smooth and easy! I love how you send contact information the day before to reconfirm. 

    And Maison Villeroy - so special. The team there is so lovely and it truly felt like home. We were sad to leave.

    Thanks again for making this trip so special for my Mom and I - it is a memory we will have forever!

    Erin 

    New York - SmartFlyer - Erin Trager-Kusman

  • Bonjour Jose Miguel,

    Thank you so much!

    My clients raved about their experiences - we were really able to enhance their trip and I am so grateful for your quick turnaround on this last minute. You helped me win over a new client :)

    As always, you are the best.

    Merci!

    Erin

    New York - SmartFlyer - Erin Trager-Kusman

  • The clients loved everything about their special Italy and Paris trip with Queen of Clubs! 
     
    I wish you a wonderful holiday!

    New York - Valerie Wilson Travel - Susan Gringauz

  • Hi Jennifer,
     
    No, thank you!  We are having so much success with Queen of Clubs!  Our clients have nothing but positive feedback. 
    My partnerships with Chiara in France, Chiara and Daniele in Switzerland, and Susanna in Italy are not only professional, but full of great experiences and their never ending patience!
     
    The WhatsApp group chat with your 24 hours emergency contact is a game changer!
     
    Some clients are easier than others, but the feedback I always receive is that this is their best trip ever!  I could go on and on!
     
    Chiara from France found my client a vintage jewelry store and my client bought the most special 100 year old Van Cleef diamond ring.  The client told me that every day she looks at that ring and thinks about the most perfect trip she had! By the way, the ring is gorgeous! Chiara is the sweetest!
     
    Susanna worked on such a difficult trip for 18 people for the clients.  This was not easy and they are now planning a two week trip for next summer for Italy and either France or Switzerland. Susanna and I do so many trips together since about 40-50 percent of my business is Italy. Love her!
     
    Daniele put together a spectacular Switzerland trip for the client so last minute since my clients changed their minds.  The feedback about all of their special experiences with Queen of Clubs was so special.
     
    We cannot forget your London team who I will be working with for a December family soon!
     
    Your entire team makes us look like rock stars and we look forward to planning lots more trips! 
     
    Warm Regards!
     
    Susan and Stacey

    New York - Valerie Wilson Travel - Susan Gringauz

  • Hi Jennifer,

    Our trip was wonderful! Thank you so much for your planning and helpful suggestions. 

    The airport pickup and transfer to the hotel went smoothly. We were so happy to be able to check in when we arrived. The upgrade to the nicest room in the hotel was very much appreciated, as was the bottle of champagne we enjoyed that evening.
    After changing, freshening up, and unpacking, we set out to explore and have lunch. Later in the afternoon, we visited the Galerie Dior, which was exquisite, and we really enjoyed the YSL Museum as well!

    Isabelle, our guide for the Hidden Passages tour, was knowledgeable and informative. It was fun to explore these beautiful and historic areas with their unique shops!!

    We greatly enjoyed the visit to Sainte Chappelle and the Conciergerie.  A highlight of the trip for me was our visit to the Palais Garnier. The enthusiasm of our guide, Elisabeth Gavilan was infectious, and her knowledge and love of this magnificent building will stay with me for a long time!!

    Our transfer to the airport was smooth, and it was very helpful to have Nicolas help us check in and guide us through the procedures with our VAT forms. 

    I think we had the perfect balance of planned activities and unstructured time. We loved exploring different neighborhoods and stopping at cafes for a leisurely lunch or a glass of wine. 
    By the way, Tekés was a wonderful dinner recommendation. The food was delicious and it had a very modern vibe!

    Many thanks to you and your team for helping us plan a very memorable trip! The communication during our trip was excellent. We will definitely return to beautiful Paris again.

    Regards, 
    Claire

    New York - VIP Traveler - Claire Gurfein

  • Hi guys – As expected, I’ve received some extensive feedback from the clients. Amazing!
     
    Alex, they LOVED  everything!! 
     
    "We had a fabulous trip.  Thank you again for everything you did.  I know you will hear from both of us separately, but the kids (and grownups ) really enjoyed all of the planned activities and tours.  The guides and drivers could not have been nicer and were always on time…or even a bit early. When our flight from London to New York was Cancelled and we had to get a later one, we were able to get a later ride to the airport sorted out through the emergency Queen of Clubs line. Earlier in the week, when we asked for cars with as many front-facing seats as possible for the drive to Oxford, the person on the emergency line went out of their way to make that happen, which we are grateful for!!
     
    We all enjoyed the tours, the guide in Paris sort of left it up to us as to what we wanted to see!  We suggested Montmartre as the first stop, and we loved seeing all of the artists.  And we were also so glad that we had tickets to the Eiffel Tower.  That was the main reason the kids chose Paris, and they loved it.  The Louvre “Treasure Hunt” really kept the kids' attention, and I think was was a good way to introduce them to such a huge and crowded museum.  There were actually two guides for that, and they were really good at getting us around to the “must-sees” in the museum. The Marais food tour was a real highlight.  The guide was knowledgeable but had children, so she was very tuned into the kids. Plus, the food was AMAZING.  She also was more than willing to stop and let us wander into shops.
     
    Being greeted upon arrival in Paris was wonderful, and we were so glad that we had people to help us get through customs and onto the train to London. It was great to have someone there to meet us when we arrived in London. 
     
    The Overview tour of London was very good. The guide wisely avoided the changing of the guard, but walked us by Buckingham Palace and over to the barracks, where we got a great view of the guards preparing to march out. He also took us to a beautiful old market where scenes for Harry Potter films were shot, which was basically heaven for the kids. The Graffiti Workshop was FABULOUS. The artist who ran it was just great with kids and adults. Truly a very special experience."

    THANK YOU!!

    New York City - Human x Nature Travel - Claudia Riegelhaupt

  • Jennifer,


    I reached out to Christian this evening as well and told her the same thing, but I'm so grateful to her, and you, for helping turn things around during our vacation.

    I can genuinely say that our trip was the best, most fun vacation I've ever had. It's incredibly meaningful that you both listened to my concerns and addressed them so well. I'm so glad we stuck with your organization.

    The exceptional service and gifts were a clear demonstration of your care and commitment to fixing things. We'd planned the trip of a lifetime, it turned out to be just as expected, and I give you and Christian full credit for that.

    I know it isn't easy to handle big issues and problems like ours, and I'm incredibly grateful that you took control of the situation and gave us an amazing experience and wonderful memories.

    Wishing you the very best,

    The client

    New York City - Pro Travel - Christian Fratello

  • Dear Jennifer,
     
    I thought I would share some good news – and to say thank you for our partnership!
     
    I LOVE great reviews – see below the testimonial from the client:
     
    "Dear Christian,
     
    Thank you so much for handling the details of our European vacation!
     
    Thank you for the fabulous experiences in London and Paris! Our transfer drivers and tour drivers  in London and Paris were professional and friendly.
    Our Black Cab Tour with David was full of information, well-coordinated, and fun!
    Catalina was wonderful for our Eiffel Tower group tour!  Isabelle was an exquisite guide during our Louvre tour and City of Light tour! She was the perfect person to connect us with the sites and history of Paris! 

    In Amsterdam, our transfer driver to Schipol Airport was also very friendly, and professional. 
     
    The Franklin and the Hotel De L'Europe upgraded our rooms.  Our Amsterdam hotel was absolutely magnificent! The Franklin and the Esprit Saint Germain Hotel were both delightful hotels at great locations!
     
    My husband and I really appreciated the text to confirm our itinerary the night before each venue. We would definitely recommend Queen of Clubs as we continue to explore other cities! 
     
    Please convey our complete satisfaction to Queen of Clubs! 
     
    Sincerely, 
    The Client "

    New York City - Pro Travel - Christian Fratello

  • Hi Queen of Clubs team,
     
    I wanted to share great feedback and appreciativeness from the client:
     
    "Thank you so much for all your help and hard work. Despite the craziness of canceling and rescheduling, everything you did truly made the most majestic city that much more special. 
     
    Please thank the entire Queen of Clubs team. Our guide for our first tour, Edith, was just so wonderful and knowledgeable. Her insight and stories made learning about Parisian history amazing. 
     
    Emily, our food tour guide, might be my new best friend. She was amazing at what she was showing and telling us. But, her insight into being a mother in Paris, and the comparisons between the US and Paris was so appreciated. I can’t recommend her enough.

    Please let Max, Franco, and the entire team know. 
     
    Thank you again for everything."

    New York City - SmartFlyer - Lauren Maggard

  • Jennifer and her team came through brilliantly.

    I have been singing her praises to everyone who asks about the trip. The guides were even better than I had expected. Who would think Napoleon's tomb, Invalides, would hold their interest? It did and even I, who lives part-time in Paris, hung on every word! Each evening I received a text confirming the next day's specifics such as time and place which completely cased my logistical worries.

    There seemed to be many people behind the scenes taking care of us.

    In all, I would not hesitate for a second to recommend Jennifer's team and of course,

    Wendy.

    New York, USA - WendyPerrin.com Reader

  • Hi Marie and team,

    Just wanted to send you the feedback from the client on the tour! Thanks again for all your last minute help! We could not have asked for a better tour guide.

    Tatiana was simply fantastic. I learned so much in four hours that I can hardly believe it. It was like drinking from a fire hose.

    Thanks so much for organizing this for us. It was so special. 

    New York, USA - In The Know Experiences - Lindsey Sullivan

  • Sorry to say the Paris leg of our journey has ended.

    Everything was perfect and everything ran like a well-oiled clock. Could not have been better (unless it was longer). We had a blast!

    Many many thanks to your patience and hard work!

    New York, USA - Bear & Bear Travel - Efua Southern

  • Jennifer thanks so much for checking in.

    Your team (especially Sylvia) did a great job. You should be very proud!

    All I have heard is that the trip was a huge success and the “trip of a lifetime”!

    New York, USA - Brownell Travel - Katherine Norton

  • Jennifer,

    I want to thank you and, in particular, Kenza for rectifying the scooter situation for the clients. I know she worked hard to find a solution, and that kind of effort from a DMC raises you above and beyond.

    Please know that I will pass on the recommendation to the rest of the team.

    Regards,

    Barbara

    New York, USA - Ciao Bambino - Barbara Weindling

  • We had the BEST time! Having English speaking contacts on the ground that I could contact was amazing. Our ferry back from Capri was cancelled, and Queen of Clubs had booked us a new ferry to a neighbouring city and a private car within minutes!

    We could not have seen or enjoyed our honeymoon half as much without you. The service was truly exceptional… you made every moment magical and smooth! 

    We will certainly share you with family and friends and will be using you on our next trip! (I'm also hoping our budget goes up because I want to do everything you recommend next time)

    New York, USA - Coveted Journeys - Katy Hentenaar, Client's Testimonial

  • Hi Jennifer,

    just wanted to share the awesome feedback I received from my honeymooners. I hope it makes your day like it did mine.

    Thank you, thank you, THANK YOU for going above and beyond and truly making me look like a ROCK STAR!! I couldn’t have done it without you and your team, and I very much look forward to working together again soon!  

    New York, USA - Coveted Journeys - Katy Hentenaar

  • Hi Lea, 

    Thanks very much for this update! 

    I appreciate the time and efforts of your team during this complicated booking. You guys are so impressive to pull this together at the last minute! 

    All stars! 

    Best,
    Juliana.

    New York, USA - Desert to Sea Travel - Juliana Mulholland

  • Good morning Datevik,

    I just spoke with the clients this morning, and they said that it was the best trip they ever took in their lives! Now they want to move to the French Riviera. They said the hotels were fantastic, and that Hotel Negresco was the nicest hotel they have ever been to.

    They said that Frank (the tour guide) was absolutely amazing. They had such a wonderful time... I can't thank you enough for everything!

    New York, USA - Embark Beyond - Cali Hersh

  • Thank you so much Marie! The photos came out so beautiful. They had such a great time in Paris, thank you for all your help in making it such a great trip for them!

    I look forward to being in touch very soon! 

    New York, USA - Four Hundred - Sonia Shalom

  • My client told me it was one of the best trips they've ever taken. Top 5 she said.

    She raved about how happy her kids were and all the lunch and dinner rezzies etc.

    Ha go figure! Well done!

    New York, USA - In the Know Experiences - Jolie Goldring

  • They had the BEST time!
     
    Datevik, thank you for everything you did for them. They just LOVE Queen as Clubs as much as I do!
     
    Xx
    Liz

    New York, USA - Local Foreigner - Elizabeth Walsh

  •  I wanted to share that the Bashan party returned yesterday and had great reviews about the hotel and especially the guides and drivers chosen.

    Marie, they particularly liked our recommendations of the market, cheesemaker restaurants etc... and noted that it’s those little details that make the difference.

    I wanted to thank you all for your attention to details and great work with this itinerary! 

    New York, USA - Memories Forever Travel Group - Hadas Chechik

  • I just wanted to send you a quick note to express my appreciation for your team!

    This project has been an extreme logistical challenge and I truly could not be pulling it off without your incredible team and support.

    We have a few more weeks of this, but for now I truly just wanted to say THANK YOU!

    I know it's a lot for your team and not a typical itinerary, so it means the world to have the support of such a great partner like Queen of Clubs.

    The team has been beyond wonderful.

    Hope to catch up soon!

    Best,
    Rachel

    New York, USA - My Leisurely - Rachel Fried

  • We love this hotel! Loved our guide today! And Queen of Clubs has been so amazing in keeping me informed of the plans, love them!

    New York, USA - Number 1 Travel - Donna Guttman

  • We’re having a fantastic time. Villa la Coste is stunning.

    The guide has been terrific.

    Thank you! It truly was a fantastic trip. We appreciate all your help and communication. You will hear from us again on a future visit.

    New York, USA - Our Personal Guest - Kunjali Shah, Client's Testimonial

  • My client enjoyed the hotel very much and said it was the best there!

    Many thanks for your help!!

    New York, USA - ProTravel International - Susan Ponte

  • Dear Sandy,

    I have worked with Tiago and Queen of Clubs on many trips,
    all within the US, Europe, and transatlantic.
     
    Without fail, Tiago and his team respond quickly all the time – I sometimes think they don’t sleep at all! No question goes unanswered and no request is too difficult.

    Their pricing is the best in the industry and always presented with photos and details.

    Contracts and paperwork are simple and dispatched quickly and, once confirmed, full details are updated right up to departure time. And then they inform me of the landing too. It’s wonderful to work with a company who understands that we like to know our clients are on the way, landed and taken care of. I’ve never had a problem at any point of the process. 
     
    You can book with Queen of Clubs with assurance. You are in excellent hands.

    Yours,
     
    Siobhan
     

    New York, USA - Protravel International - Siobhan Hennessy

  • Sylvia/Stephen/Filippo and Jennifer,

    Just a quick note again of thanks for everything.

    You are all golden and I greatly appreciate and enjoy working with all of you!

    New York, USA - ProTravel International - Janice Martorano

  • I spoke with my client a few minutes ago and she said the trip was “AMAZING” that their guide Isabel was “beyond amazing”.

    The tour of the Eiffel Tower was so great and the cooking class even better. They had already done cooking classes before, but they said this was the best!

    New York, USA - ProTravel International - Ann St Hilaire

  • Dear Sarah,

    I heard from my client's assistant and he said it was the best meet and greet and transfer they have ever had in Paris!

    New York, USA - Roberta Sonnino Travel - Tom McLaughlin

  • I am the luckiest travel agent in the world. I told the team at Queen of Clubs that my clients were new to me and that it was important that they have an amazing time. YOU DELIVERED in every way imaginable.

    They had the quintessential Parisian Christmas experience, loved their rooms, loved their dining, loved their guides and their activities… c'était la perfection!

    Particularly wanted to thank Julia for her hard work fixing a couple of loose ends that I hadn’t picked up on.

    Thank you all so deeply, you really made the clients’ experience amazing, and made me look like a rock star!

    New York, USA - Smart Flyer - Rebecca Alesia

  • Thank you Sylvia for all of these details.

    They have not mentioned a single thing to me, but will be prepared if they do.

    Again, thank you for assisting me through this insane, last minute and crazy trip!

    New York, USA - Smart Flyer - Orit Wagner

  • I have to give a major shout out to Jennifer, Enrica and Stephen from Queen of clubs who managed in the late NY hours and early Paris hours, were able to get my clients on a private plane out of Paris in the early morning to London. What sounds so seemingly easy was not in light of the circumstances.

    They did not hesitate to stay awake, check in directly with a client, update me and really create a smooth seamless adjustment.

    Clients response: "Your team hooked us up this morning. Everything went smoothly."

    New York, USA - Smart Flyer - Kyle Seltzer

  • Dear Sarah,

    client said the experience in Paris was just awesome so they simply had a great time!

    Thanks. 

    New York, USA - Smart Flyer - Beth Petcove

  • Lauren,

    I don’t even know how to begin to express our thanks for all of your help making this trip possible.

    It was absolutely the best week of my life, and every dinner, tour, moment walking along the Seine will be a special memory I carry forever.

    From the minute we stepped off the plane and were greeted by our airport escort, to last night’s mind blowing dinner at Shabour, the experience was so thoughtful and well planned, and we felt extremely well taken care of. Every detail was beautiful.

    I’m still in shock from the outrageous and deeply meaningful proposal that you and Dave created. It was a true fairy tale to be at the Palais Garnier and to say “oui” on stage, in such a stunning setting. The guide and the ballet dancer who brought us backstage were so sweet and excited for us, and it was all magic.

    I think I have to juice cleanse for the next month, but every bite, sip and taste was worth it. The restaurants were world class, and each experience felt really authentically Parisian yet totally unique. Pavyllon and Shabour, especially, were standouts, but really every meal was world class and so delicious. Giraffe was perfect for people watching during the last night of fashion week!

    I could go on and on, and will absolutely be raving about this trip for years to come, but I just want to express again so much gratitude and happiness that we got to have this experience, and I feel so lucky that we had you to guide us through it all. You’re so talented at this and made every minute of the trip so fun and exciting.

    Thank you, thank you, thank you,
    Alexa and Dave

    New York, USA - Smartflyer - Lauren Grubbs

  • Hi Sarah,

    we had an amazing time in Paris and wanted to thank you for all your help with the tours.

    Elizabeth was very nice and knowledgable and Adrien was very friendly as well. Ingber too was a great tour guide.

    The Eiffel Tower was beautiful and having those fast track tickets were great!!

    New York, USA - Travel Experts - Jeff Traugot

  • I just wanted to report that literally everything on this trip was an A-plus.

    Karine- the best guide I've ever had on any trip. She took us to some parts of Paris I'd never been  and the cruise was elegant, not cheesy or touristy like the others. Nothing like Paris at night from the water.

    Really special trip (A satisfied client)

    New York, USA - Tzell - Rabia Shahenshah

  • The company I use is Queen of Clubs, Luxury Lifestyle Services for all my transfers, guides, theatre tickets, dinner reservations etc, in London/Paris/S of France/and Italy and I must say that everyone who worked with them says it has been a delight. 

    New York, USA - Tzell Travel Group - Robert Kunikoff

  • Thanks, Datevik!

     You guys were great and so helpful!  They accommodated all requests made by clients!

    Much appreciated!!

    New York, USA - Valerie Wilson Travel - Samantha Nick

  • Dear Andreas, 

    Thank you so much for your email. We figured you were helping behind the scenes to make sure our journey went so smoothly.

    Overall the trip was fabulous - we were so pleased with everything! You and your team made sure that we did not have to worry about anything (although I know I can still be a worrier!) - We loved getting the daily texts and updates regarding names and contact information of drivers, guides, etc. It was also so nice because we felt there was a connection in case anything went wrong.

    We especially appreciated Larissa and Julia. We know Larissa was checking to make sure our trains ran as scheduled and weren't canceled because of the rail strike. 

    Our tours were terrific - loved the Eiffel Tower, Musee d'Orsay, and of course, all the wine tours!  Both hotels were terrific - each in their own way.

    Sebastien (our guide in the Rhone area) was fabulous. He was knowledgeable, personable, helpful, etc. We couldn't have asked for a better guide/driver. We would recommend Sebastien to anyone who has an interest in the Rhone valley.

    Ana at the airport was also terrific - so sweet and helpful.

    Tatiana at the Orsey was also very good and enthusiastic about the art. The only thing that could have been better is the weather! :) Unfortunately that's out of everyone's control. We heard that the area hadn't seen that much rain for 20 plus years! :) We joked with the winemakers that we brought the rain and they jokingly replied 'where were you in July when we needed you!' We would highly recommend your services to anyone who asks - everything was fabulous.

    Please giver our thanks to everyone on your team.

    New York, USA - Valerie Wilson Travel - Judy Kurzban, Client's Testimonial

  • We love Queen of Clubs!

    Thank you so much for setting up such great experiences for our FAM and all of the amazing work you do for our clients!

    New York, USA - Walker & Hays - Rachel Hays

  • It sounds like they're having a fantastic trip! Such a great itinerary!

    The client said that the driver who assisted them from the airport in Nice when she lost her bag on arrival was fantastic. She also said that they had a "great adventurous day" on the bike ride!

    Newport Beach, USA - Smart Flyer - Taylor Methfessel

  • Yulia,

    We had outstanding feedback from our Bordeaux group of 10! Jeremy, their main guide, received rave reviews.

    Thank you for the hard work you put into this for us, and please make sure to let everyone involved know how grateful we are.

    Best regards,
    John

    North Carolina - J5Travel - John Rees

  • Hi Imane!

    Heres the client's testimonial:

    "We had the absolute best time in France! All of our guides were excellent, starting with Riad at the Paris flea market — he is absolutely fabulous! So personable and knowledgeable with contacts throughout the market.

    That day was a highlight while in Paris. Our guide in Normandy, Sophie, was probably the best guide we have ever had. She was an expert on DDay / Normandy beaches information - she was fascinating and so enjoyable to be with. We felt like we took a college course because we learned so much that day.

    Corinne, our guide at Mont St. Michel and in Brittany was very good too. We decided not to stay on Mont St. Michel and she went above and beyond to drive us to St. Malo for that night.

    All of our transfers worked perfectly too.

    Just could not have been a better trip, thank you!"

    Client

    North Carolina - Travel Experts Arizona - Christie Darby

  • Hello,

    I wanted to share with all of you the feedback I received from my clients today upon their return home. I can honestly say that without amazing partners and friends like the teams at Queen of Clubs we could not be as successful, knowledgeable and create such lasting wonderful memories for our clients!

    I know that all of our jobs are not easy but hopefully hearing the impact you make on people's lives, helping them live their dreams, is inspiring to you. Thank you from the bottom of my heart!

    The client:

    "Hi Jolene,

    On behalf of our family, thank you for everything you did to make this a memorable experience! The strike at CDG was nothing that anyone could have prepared for in advance, but having the porter walk us through the process was great, and the trip to the hotel went smoothly.

    The river cruise on the first evening was a relaxing way to introduce ourselves to the city. 

    All of the hotels were beautiful, and the staff at each one made us feel very much at home. Their locations were just right (loved being in the Marais in Paris). My guess is if you asked us which was our favorite, you would hear different answers because they all had something special to offer.

    Queen of Clubs did a great job of pairing us with guides who were personable, knowledgeable, and flexible when we needed them to be. I always find it interesting how easy it is to get to know them in just a short amount of time. I think we lucked into Martin at the Louvre as there was a last-minute change. Martin is actually a curator and gave us an insider's perspective that was priceless. This tour was a highlight for Kenzie, and overall she said she was blown away by Paris.

    Annette was really fun to walk the market and cook with, and welcoming us into her home (with a spectacular view of the Eiffel Tower) was very special.

    In Florence, we spent two days with Veronica. She was awesome, and again a great guide through the Duomo and Uffizi. Visiting these historical places is enhanced so much by someone guiding us through. We spent a day with Filipo (Phil) in Tuscany, and he was a really nice guy. He started with Tom and me in the morning, getting us to the horse stables and hanging out with the animals. And he was part of the team that made our cooking class at the farm such a fun experience.

    It is hard to put into words how breathtaking Borgo Pignano and the surrounding views from the property are. Scheduling this at the end of the trip was great planning. It was restful at just the right time. Dad and Gigi are now buddies, and we look forward to visiting again in the future.

    We have so many special memories and will be talking about our experiences for years and years to come, surely enhanced by the supply of wine and olive oil that should arrive in the next few weeks.

    Many, many thanks!"

    North Carolina - Your Travel Designer - Jolene Detillion

  • Hi Tiago,

    I just wanted to let you know the tickets were amazing!

    Thank you again!!
    Suzy Stein

    Orlando, USA - Bach Travels - Suzy Stein

  • I was finally able to catch up with the client yesterday and she raved about her guide in Milan. She said she was extremely knowledgeable and very sweet and that she made a perfect end to their trip.

    Thank you!

    I also spoke with the client last week and she couldn’t stop talking about how great the drivers and guides were in Paris so thank you again!

    Orlando, USA - Katie Bean Travel - Katie Merrigan, Client's Testimonial

  • Dear Angelina, 

    The clients' treasure hunt yesterday went wonderfully! My gameleader Sandrine said the clients were really happy with their visit and that they preferred this visit at the Louvre compared to their time in London.

    Sandrine accompanied them to their tasting session afterwards. Another success! :) 

     Thank you, 
     

    Paris - Les Visites Particulières - Angelina Sammarco

  • QoC Team,

    A HUGE thank you for taking care of the 4 ladies. 

    You helped me get this on track and delivered a wonderful program that was executed extremely well.  My sincere thank you!

    I spoke with the client who expressed the following:

    "It was an extremely successful trip! All the drivers and guides were great!
    We also sincerely appreciate all the help with making changes and finding places for us to eat, as well as the VIP airport service!
    We truly enjoyed the tours and activities! We do not have a single complaint!"

    With gratitude,
    Fred

    Pennsylvania - Aspire Travel - Fred Robbins

  • Good Morning Luana,

    I couldn’t sleep. If I could hug you right now, I would!

    You and the team are amazing. Can’t wait to work with you again!  

    Pennsylvania - Whirlaway Travel - Stacey Blum

  • Hi Jennifer,

    The greeter service at CDG is fantastic! Thank you so much for arranging the service for us! I was very impressed and very thankful, to be guided through the airport with such ease. We would never have made our connection without your assistance.

    I’ll encourage every client to use this service.

    Thank you, and I hope to work with you soon.

    Best regards,
    Sharon

    Raleigh, North Carolina, USA - Wanderwell Journeys - Sharon Gruber

  • THANK YOU, you NAILED IT!

    These are incredibly well-traveled clients and they RAVED about everything. The daughter said the shopping guide in the Marais was one of her favorite travel experiences ever. She loved the guide so much that she asked to be adopted haha!

    Thank you for making Colin's dreams come true! He sent me this earlier:

    "I’m sure Jenna tells you how magnificent a travel agent (or whatever the right label is to describe the magic that you perform) you are with some level of frequency. I wanted to pass along my personal gratitude as we complete a magnificent vacation.

    France has been notably remarkable. Maybe that seems obvious, but I’ve visited the country perhaps half a dozen times prior to this trip, and this version exceeded any prior experience. The special carve-outs to cater to my passions were memorable and surpassed expectations.

    Jeremy was an amazing guide and enjoyable companion in Bordeaux.

    Yesterday’s spot in the hospitality area near the finish line at the Tour de France was a very special moment and a surreal experience overall. I’ve been watching these guys pedal around France on TV for 20+ years, and to see it in person from such a great vantage point was certainly a bucket list accomplishment.

    Thanks for all that you do, and I hope you find time for a relaxing vacation for yourself sometime soon!"

    San Francisco - Azurine - Michelle Murre

  • Hi Arnulfo!

    The clients had a fabulous time and loved the guides; I am so glad it worked out!

    Appreciate your partnership and assistance!

    With gratitude,

    San Francisco - Savanti Travel - Leigh Rowan

  • THANK YOU! Nailed it, yet again.

    Thanks for really getting special guides for the family it really made the difference.

    Here is their feedback: "Paris meet and greet was excellent and the driver, Christophe, whisked us off to Normandy.

    Stephen our guide was a wealth of information. We were definitely spoiled with the driver always waiting for us after every site. We never would have accomplished so much if we had driven ourselves. Every hotel that you reserved for us was more up to our standards and had their own special personality!"

    San Francisco, USA - Azurine Travel - Michelle Murre

  • Seriously, the team is ON FIRE!

    Beyond their excellent knowledge, response time and cheerfulness (which is 1000000% appreciated), the itineraries are excellent. Really interesting and perfectly tailored for each client!

    San Francisco, USA - Azurine Travel - Michelle Murre

  • Thank YOU Jennifer!

    We had an amazing time yesterday in Versailles and Tatiana was simply delightful. Truly enjoyed the tour with her and how she humanized the Kings and Queens. You will definitely be hearing from my team. The service has been amazing and the atention to details.

    Thank you for the tour yesterday, you really did not have to do that. It was wondeful to see you as always!!

    Big hug and see you soon,
     

    San Juan, Puerto Rico - Condado Travel Inc - Carmen Teresa Targa

  • Dear Jennifer, Antoniette, Paola, and Queen of Clubs,

    We wanted to thank you all for putting together a spectacular European vacation.

    Here is the client's testimonial:

    "Not sure how you knew, but our room at Hotel de Paris had the perfect private balcony for viewing the Monaco Grand Prix! That was amazing! Felt like we were in the action!
    All the restaurants were truly superb. We positively ate too much, but had a wonderful time and meals. Its truly hard to choose a favorite.
    At Guy Savoy, we even met Guy Savoy at the entrance, and when he checked on our table. We are sure the reservations were difficult to obtain, and we loved the experience!

    Drivers and guides were all efficient, wonderful, and knowledgeable.
    We also loved Villa la Coste, just like living in an art gallery! They even did our laundry, which was a great service.
    We enjoyed our tours and also a relaxing day at the pool, and hiking to find all of the art pieces there.
    We met our son and his wife in Hamburg, and he was successful in his Ironman race. We found Hamburg clean and inviting, and the Fontenay Hotel was perfectly located for the race!

     We loved the French Open and appreciated the upgrade to the Pavilion level with the wonderful meals and snacks. We also watched some Legends tennis, wheelchair tennis, beach tennis, and other matches which added to our experience.
    The Men's Semi-Finals were hot but wonderfully exciting. We appreciated our seats not looking into the sun. The women's final was exciting--from the pre-match orchestra and dance performance to the end.

    We loved the Four Seasons George V and especially appreciated their extra help with our cell phone "miracle." My cell phone dropped out of my pocket in a taxi, and the wonderful and efficient Front Desk team, Security, and Valets quickly made phone calls and looked at cameras to learn which car--and the phone was returned that night. 

    Thanks again for your great planning and services. Already missing France!"

    Gratefully,
     

    Santa Monica - Beyond BB - Scott Parry

  • My dear Imane,

    Bonsoir from São Paulo!

    Our partner travel agency just spoke to the clients, and they said they had a wonderful time in Paris. In their own words: "Everything was perfectly amazing, from the beginning until the end!" It was her first time in Paris, and they couldn't be happier with all the support they had during their stay with you.

    I would like to personally thank you for taking such good care of our clients. It's so good to know we can count on a partner like you to ensure our VIP guests are in the best possible hands!

    Your private guide, Federico, was sensitive to personalizing their tours as per their interests and making their trip memorable. We will for sure always request him when he is available!

    Wishing you and the team a lovely week ahead!

    Sincerely,
    Fernanda

    São Paulo - Blue Papaya - Fernanda Ammirabile

  • Dear Filippo,

    thank you and all your team for such an amazing job, pulled out in such an amazing way.

    I’ve already written to the client who was just amazed by the way you packed her experience. It’s great to know that we have partners who can help us with that kind of request and, the same way, be sure that we will be always here to help you with anything you may need from us.

    São Paulo, Brazil - Jazz Side - Guilherme Gomes

  • I got this simple email from a client today: Queen of Clubs service in Paris has been top notch!

    Thank you so much!

    St. Louis, Missouri, USA - Smart Flyer - Robert Merlin

  • Maeva, Estelle and your team at Queen of Clubs,

    Here is the client's testimonial:

    "We express our deepest appreciation for the wonderful, stress-free handling of our greetings and transfers to and from the airport. Laurent and the drivers were excellent!

    The arrangements for our tours and our great guide Federico and driver Said made our tour days in Paris perfect. Getting the daily reminders with clear and complete instructions helped us sleep with no worries about what to expect the following day.  

    I personally want to ask you to thank Federico for making me feel comfortable to strike out on my own to walk and do more sightseeing on our 'free' days. I know I speak for all of us as well!

    Thank you all!"

    Clients

    Texas - Brenda's Adventure Travel - Brenda Tosso, Client's Testimonial

  • Here is the client's testimonial:

    "Hey,

    I want to thank you for an amazing trip to Paris. Mothers Day and Birthday could not have been better.

    The service including the tours were world class and the food was amazing. We kept EVERYONE in check and tipped large.

    Looking forward to our next adventure. By the way, the property was exceptional. May be one of the nicest places we have stayed in Europe for sure.

    Thanks for all you work managing the moving pieces for such a large and fussy bunch. Well done!"



     

    Texas - Travel By Kiki - Kiki Hoener

  • Thanks for making our first venture working together as an amazing experience for my clients in South of France.

    They thought that the bike tour was amazing, and specifically, the young guide was the best! They loved their tour as well. They said the bike trip was a highlight of the whole trip.

    Thanks again!!

    Toronto, Canada - TTI Travel - Cindy Ducasse

  • USA - KHC Grand Travel - Katie Crago

  • Morning Judy,

    I was so impressed by everything you did - all your recommendations and tour guides and drivers were spot on. The golf cart tour and cooking class were the highlights of the trip, I am so glad you suggested them.

    The Vatican tour was super hot like you said but the kids were happy to see it. The hotels were lovely and the boat was spectacular as all the tours in Paris. Our trip was truly special thanks in large part to you and your team we were blown away by all that you did.

    Thank you again!

    Enjoy the summer!

    Venice, Italy - Go With Gustavee - Judy Konkoly

  • Tiago, Jennifer,

    You guys are the best - thank you! This was so smooth. I can't wait to work with you again soon!

    Vienna, Austria - Lily Pond Luxury - McLean Robbins

  • Jennifer, 

    Here is the client's testimonial:

    "We had an amazing time in Paris and want to thank you so very much and anyone on your team who assisted you and who assisted us while there.
    The hotel was perfectly located and so charming and the staff was incredibly hospitable. We had great recommendations from their staff for dining and they were most gracious and welcoming.
     Every one of the drivers assigned to us was fantastic. Each of them took care to hand us off to the guide or our location with such attention and kindness. They allowed small changes in our plans for extra fun (my daughter wanted to see a Cat Café and the Eiffel Tower light up at night – they accommodated us.)
    The guides were good to exceptional. We especially enjoyed our guides on the St. Germain tour and at Versailles. We raved about the guide on the boat tour. The guide at Disney for my children and me – Alex -  was amazing. He did, after all ride with us so my son had a cool French guy friend for the day. He explained that upon request they were allowed to do so. I could go on and on. I sent a nice review to Disney about him. I would recommend him every single time for any group if you schedule that for any other clients. A really precious person.
    The picnic and bike ride at Versailles were perfect additions to our day. We were so surprised at the setup of the picnic.We were looking for a place to hand us a box lunch and we hoped to grab some shade under a tree. We came upon what looked to me like a small wedding party dinner complete with China, umbrellas, pillows, and champagne. It was our picnic! We thoroughly enjoyed it.
    I almost forgot to mention Rolland Garros which was fantastic. We were fortunate to have hit great matches!
     
    It was extraordinary.  Thinking of it still makes me smile. We are beginning to think of our adventure for next year. We are not sure, but if so, we will call you directly. Many many thanks
     
    Merci beaucoup!"

    Client's testimonial

    Virginia - Abbitt Firm PLLC - Julia Chico Abbitt

  • Jennifer,

    Here is client's testimonial:

    "The experiences you’ve arranged for us have been amazing and she loved them. Making macarons yesterday was such fun. We had tried to make them before with our friends from online directions and, to quote her, “we failed.”  Yesterday, however, we were fantastically successful and we had a wonderful time.

    Our time with Marine was great. Her style and her story are so connected to us. We are going home to Milwaukee with a really edgy outfit!"

    Best,
    Diane
     

    Washington - King & Whitson - Diane Stone

  • Jennifer,

    In the midst of this strike in Paris, you and your team and the incredible connections and services you provide made our airport process flawless.  Our greeter was fabulous and she turned a pleasure into what could have been a nightmare.  

    Everything about working with you and your team at Queen of Clubs made this trip incredible. 

    Also, I have regards for you from the GM of the J K Place Hotel!

    Best, Diane

    Washington DC - King & Whitson - Diane Stone

  • Hi all,

    Just wanted to let you know that the feedback I received from my clients about their trip to Paris for the Champions League game was that you KNOCKED IT OUT OF THE PARK!

    Their car and driver made all the difference in the world getting them in and out of the stadium without any problems.

    I can't thank you all enough for making this trip an incredible experience for them. You guys are the best!

    Heather

    Waterbury - Largay Travel - Heather Bahora

  • Hi Maeva,

    Everything went really well for the group! I cannot thank you enough for all the help and support!

    Paloma for us was wonderful and one of our favorite days!!
    I have made reservations at Paloma a few times (pre-covid) and it was SO hard! So that is why I wanted you to do it!!

    I already have people very interested after seeing pictures from this year!

    Thanks again for everything!!

    Merci Beaucoup!!

    Wisconson - Magnolia Travel Group - Jane Halbert Jones

  • Hello ladies,

    I met with the clients yesterday to talk about their trip. They had a marvelous time! Everything you arranged was top-notch. Guides, drivers, tours. All great! Really enjoyed the private boat tour on the Seine, the food tour.

    Mentioned how pro-active you were in changing their day to the Normandy beaches because of bad weather…switched the days to go to Mt St Michel and the next day was beautiful! Particularly enjoyed the tour in Reims to the private champagne caves…..

    Thanks for all your hard work….we have very happy clients!

    Regards,

    Helene

    Wyomissing, Pennsylvania, USA - Singer Travel - Helene Singer

  • Hi there Helene,

    On plane now from Atlanta to Charlotte. Africa was amazing, exceeded all expectations. Travel was also smooth and easy (so far).

    Just wanted to say thank you for help with Paris and travel arrangements. Paris was so fun...Queen of Clubs did a great job keeping us posted daily on activities. And I would recommend every guide and tour we had/did to anyone. People were all super friendly and we enjoyed it all.

    Thanks so much for your help,

    Client's testimonial

    Wyomissing, Pennsylvania, USA - Singer Travel - Helene G. Singer