Once again, thank you to you and your team for all the work put into this itinerary. Nancy and I really appreciate it! We were saying last night that we are spoiled by using you, Sylvia and the QOC team for our European vacations and have a hard time imagining not using you for these trips since you run experiences in the countries we like to visit.
Our trip to Paris was such a welcome return to pre-pandemic life.
We worked with Jennifer and her team to arrange a private half day tour of Versailles and a private tour of the Kings stables and Equestrian center. Both were fantastic. The stables tour was absolutely a once in a lifetime treat. I wasn’t even aware of the riding academy and am so grateful to Jennifer for suggesting it when I inquired about a private guide for Versailles. I have already recommended that part of our experience to all of our Francophile friends. After the stables we went to the palace where we were delighted to to be among the few who were out enjoying a beautiful day. It was so wonderful to tour the palace without the usual massive crowds. Having such a knowledgeable guide added so much to our enjoyment of that exquisite building. Gigliola’s style felt like being with a really good friend who just happens to know the answer all your questions about the art, the rooms, the history and the courts of the many kings.
Thank you again for another WOW trip.
Sicily was absolutely fabulous! Our driver and guides were incredible.
We had a fantastic WOW this afternoon with a really great guide, Freddie.
We did a food tour (sweets) of our Paris neighborhood.
We need to walk it off before dinner! We learned a lot about Paris from Freddie.
Thanks!
Rick and Ruth Anne
We want to thank you and your team for putting together an unforgettable trip for me and my family!
The guides as always were spectacular!.They had the attention of my 19 yr old granddaughter - not an easy task! Normandy was especially poignant given my Fathers participation in the D-day invasion. Stephane’s immense historical knowledge infused us all with his intensity. We will never forget this trip, perhaps the best of all the trips we have taken with Wendy Perrin.
Best regards,
Linda
Thank you very much for this confirmation!
You should know that our time in France, and Paris particularly, is achievement of a goal that has been long in the making.
We sincerely want to thank your entire team for helping us to achieve our goal.
Your assistance will never be forgotten. It will be hard to say goodbye.
Mr. Wilkins
Jennifer,
The experiences you’ve arranged for Zoey have been amazing and she’s loved them. Making macarons yesterday was such fun. Zoey had tried to make them before with her friends from online directions and, to quote her, “we failed.” Yesterday’s, however we’re fantastically successful and we had a wonderful time.
Our time with Marine was great. Her style and her story so connected to Zoey. She is going home to Milwaukee with a really edgy outfit that is also appropriate for her.
Best, Diane
Jennifer, in the midst of this strike in Paris, you, your team and the incredible connections and services you provide made our airport process flawless. Our greeter was fabulous and she turned into a pleasure what could have been a nightmare.
Everything about working with you and your team at Queen of Clubs made this trip incredible. I do so sincerely hope we can meet in person, wherever that’s possible. Also, I have regards for you from the GM of the J K Place Hotel!
Best, Diane
Thank you so much Adriana!
You guys knocked it out of the park with this one! Appreciate you all!
Michelle
Hello Dalal,
THANK YOU so much for all of your help! Your team was great and so helpful throughout the weekend with questions or help when I was asleep! Deshaun and Jilly had a great time! I know it was such a last minute request (most of these guys travel last minute) and I really appreciate the partnership and ability to deliver. Really great!
Have a great week!
Warm regards,
Hi Jennifer,
I love your team and working with them. They are so buttoned up!
That's all... Enjoy your week!
Dave
Bonjour Antoniette, Jennifer and Candice!
WOW - our trip was absolutely perfect. I cannot thank you enough for your hospitality and generosity. It was so great to experience some of the things I recommend for my clients and see the Queen of Clubs team in action - everything was so smooth and easy! I love how you send contact information the day before to reconfirm. And Maison Villeroy - so special. The team there is so lovely and it truly felt like home. We were sad to leave.
Thanks again for making this trip so special for my Mom and me - it is a memory we will have forever!
Erin
x
Hello Jennifer,
The Normandy and Paris trip was wonderful and very much met our expectations. Very much appreciated your work and that of your team!
Our time in Normandy with Pierre was very special and moving and his level of knowledge and easy going demeanor made it a once in a lifetime experience. Paris was also wonderful and Gigliola was a terrific guide and readily adapted the tours to our likings. As you know the hotel La Reserve was just wonderful and gave us a perfect place to call home base in Paris. The service, decor, location, and room amenities were among the best we have ever experienced. Also, the Ducasse de Seine dinner was spectacular and one of the highlights of Paris. A night we will remember for a long long time. Thanks again and stay well!
Steve and Andrea
Dear Jennifer and Team,
Thank you for putting together an incredible itinerary and hotel stay for our trip, everything was perfect, except our boat ride in Cassis, which couldn't take place due to weather. Arnulfo was wonderful in handling the situation and was able to get us a refund form the boat company without us asking, which we gratefully appreciated. I also want to give a shout out to our amazing driver, Mr. Barika, he handled the situation perfectly. He took us on a little tour of Marseille and then we went inland where the weather was better to Arles, we has such a great time there too!
Thank you also for arranging the most delicious cake and rose petal display at Villa Saint Ange for our anniversary. They were lovely surprises, even Frank the tour guide and driver for our last day bought us a bottle of champagne at the restaurant in Menerbes near Gordes.
By the way, our biggest highlight was the trip to Versaille with the Kings private suites. Our tour guide that day, Lucia, was superb, so knowledgeable and made us feel like we were the most important guests and that we needed to see everything even though we were running out of time, she made it happen and coerced the driver into staying a bit longer... that was so appreciated, and of course, we gave him an unexpected tip!!!
I look forward to using your services again and will definitely refer you to our friends.
Many thanks again!
Simone
Your team was brilliant. Really lovely working with you. Going to use you for all of my clients. Very impressed.
Thank you for making my life easier!
Best,
Nicole
Hi Imane,
I wanted to share with you a little feedback from the clients. Thank you for your help making this special trip happen!
"My parents said they had a wonderful time in Paris. Thank you so much for everything you did to make it all possible! They really had a wonderful time in Paris. They are very hard-to-please people and they said the tour guide for the Louvre especially was one of the best they’ve ever had, and was spectacular all around!"
Melissa
Thank you Sylvia,
I do so appreciate your hard work to finalize these late change details.
I'm confident that the clients will be in good hands and thoroughly enjoy their time in France.
Both members of the couple are health professionals, and they're both bone tired,
so they really need a break. I can't think of a better place to go for great food
and warm sunshine. Thank you for your support, Sylvia.
Thank you, merci!
Jane
Hi Maeva!
They had a GREAT trip. Paul LOVED Normandy so much & texted me personally thanking me for arranging.
Thanks again & I appreciate your help and hard work in all of it.
Warmly,
xo
My family had an extraordinary time.
It will take them some time, maybe 20 years, for my children to understand and comprehend what they saw and everything they did.
They saw the Venus de Milo for 10 minutes with no other people around.
The guides were great…the hotel was awesome…staying in the Marais was exceptional.
The day we traveled to Versailles, we walked a total of 7.7 miles…but we saw it all.
Thank you again.
Jeremy
Jennifer,
It was perfection!!! Beyond anything I could have imagined thanks to you and Wendy!!!
Your team was outstanding every way! I would never do another trip without you! Use me as a reference anytime!
My wrist got xRayed and is sprained not broken. Isabelle went beyond the call and stayed with me to translate and get me to doctor and pharmacy. I wish I could do something for her as well as the rest of the team!
So incredible!!! Thank you for everything! Cam and I were over the moon in your care!
All the best,
Anne
I talked with my clients the other day about her trip and she had such amazing things to say about the half day wine tour they went on in Lyon. I want to thank you for all of your help with that and I look forward to using Queen of Clubs again soon!
Dear Julia,
Many thanks for sending over this update! I heard from Mitchell, and he said, “The Versailles tour was wonderful!!! And great guide!” 😊 Thank you so much for, as always, delivering such fantastic experiences to our clients!
Kind regards,
Alex
We get busy but it’s so ideal when one gets quick responses and your team (France and Italy) have been so great in getting responses to me quickly and they are so good in relaying information correctly and efficiently to avoid a lot of going back and forth! Saves a lot of time! Kudos! It makes all the difference!
Dear Sarah and the rest of QOC team, Just texting you to say THANK YOU THANK YOU & THANK YOU VERY MUCH!!! Clients came back so happy and congratulating all of you, cars, drivers and with special mention with the guide that takes special care of the ladies during the visits.
I am on vacation, but I have reached out to the client through text. She said they ALL had a wonderful time!
Thank you for planning a wonderful trip, Queen of clubs is the best!
Merrick
Thank you so much Kenza!
They said it was one of the best trips they ever had. You all made their trip amazing!
This was my first trip for their family and I am so happy it all went well.
Have a wonderful week!
xo
I saw the clients two nights ago. They absolutely RAVED about their boat experience in Paris. They loved it as much as I did and said seeing the Eiffel tower from that vantage point was an all-time travel highlight.
MANY MANY thanks! x
We had the most wonderful time in Paris. The Seine River Cruise was the absolute highlight of our trip!! It was amazing and the captain and guide were perfect. We loved every minute!
You were a dream to work with. These are probably my must affluent clients with difficulty making decisions and last-minute changes and you handled everything with the greatest of ease and elegance. I couldn’t be happier with how it all went and my client’s continually raved about everything during their trip. I really enjoyed working with you and will wholeheartedly recommend your services to other advisors!
Jennifer is candid, smart, charming and incredibly responsive. She made some excellent overall trip proposals and was very clear about which ones were new to her. This was fine with Jennifer who worked around our plans. She organized several terrific private tours (Montesquieus chateau, also vineyards) and dinner reservations which were great choices. We called for some help with a wifi issue and a last minute reservation and her team was right on it.
Jennifer is candid, smart, charming and incredibly responsive. She made some excellent overall trip proposals and was very clear about which ones were new to her. This was fine with Jennifer who worked around our plans. She organized several terrific private tours (Montesquieus chateau, also vineyards) and dinner reservations which were great choices. We called for some help with a wifi issue and a last minute reservation and her team was right on it.
Congratulations for your job, our client is happy with his stay in Paris. Thanks again and warm regards!!
My friends,
Another BEAMING report from my client! You have made their year and mine!
Job well done on Jessica and Noah Berman. Jessica informed me that all three guides were outstanding and appreciated the reachability and communication on their plans each day.
Jessica is Eve Rodsky’s cousin—she has made me aware Eve is looking to replicate the trip with her son nearly, so we may be seeking to re-do the entire thing later for Eve.
I also received great feedback from Sarah Hendler, who made the very best of the situation despite the weather and perhaps a slightly quieter Dordogne.
When I tell my clients you are my destination partner, you have truly proven it.
My heart is full. Thank you as always!
J
A pleasure working with you.. and why? The prompt updates and timely feedback!
Dear Sylvia, We are back in Chicago and everything went smoothly. Corrine was a great guide and our daughter thought the cooking class was great. Thank you all again for your help. We all had a great time in France.
They had a wonderful trip. All the hotels and the drivers were terrific. The first guide they had in Normandy was particularly knowledgable. The rooms we had in both hotels were perfect! Thanks for all the hard work.
We very much enjoyed our trip- thank you so much for the hard work that went into it. All the vendors, guides, etc were on time, professional and very good. Really the entire trip was executed great and we enjoyed it very much!! Gosh- I don’t know what was our favorite- they were ALL really great! We wouldn’t change anything, to be honest. The open air showing of EVITA was amazing, as was the venue- if really was great!
The trip has been exceptional! Great job! The movie experience was incredible. The crew was so sweet. Everyone we have met has been so amazing and nice. I can’t thank you enough. The engagement went so perfect. It’s all on video of course. I can’t wait to tell you all about it. Your Paris people from Queen of Clubs, are the BEST.
Hi Jennifer - Thanks so much for reaching out. We had an absolutely wonderful time. I cannot thank you and your colleagues enough for al their help. Everything was perfect, the tours, the drivers, the events. A special shout out to Anna - our greeter at CDG. She was FANTASTIC!!!! We arrived a little late (I might recommend pick up a little earlier next time), but she got us through baggage, customs and security so incredibly fast. She deserves a raise for what she did for us!!! LOL. She truly was outstanding! Again everyone else was marvelous as well...Dimitri, Sofie, Madhi, etc. Memories of a lifetime were made during our trip - it was priceless!
Just wanted to pass this along. You all did an amazing job. I could not have pulled this off without you. Thanks to each of you for making Shawn and jills first trip to Paris unforgettable. Cheers! Everything... Hotel tour Guide... Cruise Dinner...Queen of Clubs. Everything was fantastic! Congratulations!
Just so you know... I’m not one to give accolades unless they are truly warranted. That being said... The arrival was flawless. I have not been ushered through customers so quickly. The Side Car tour was amazing!!! It was absolutely the best way to tour Paris. Seeing Paris from the Eiffel Tower and then via motorcycle was a perfect schedule. Today’s tour (which included the library) was amazing as well. It was a little long for the girls (and she moved at an “Angie” speed), but they kept up. She pointed out way too many interesting Paris facts and findings! Whew! Now for a glass (or two) of wine.
Good evening,
I wanted to give you all a recap of our time in London and Paris!
London in a Black Cab – Guide: David – This was great! Really gave us the lay of the land and David was incredibly knowledgeable! He was like a walking encyclopedia. We were still a little jet-lagged as it was our first full day, so I’m sure David thought the girls were not interested in anything – but they were just tired. My oldest actually randomly recited a fact David told us the other day! She remembered that the Thames used to be full of poop ages ago HA! Naturally that stuck with her – kids! By the end of tour, my husband and I were convinced David was secretly related to the Royal Family or something – he just kept dropping little nuggets about his family history and it was so intriguing!
East End Food Tour – Guide: David (different from above) – This was fantastic! It was incredibly cold the day we went, but my girls barely noticed because he did such a good job keeping them engaged! The food stops he had were all really good – I loved that they were a bit off the beaten path and places we wouldn’t have known to try on our own. David was engaging, funny, and really down to earth. My husband hit it off with him right away and we were sad to see the tour end!
Paris for Kids – I liked this tour because the girls go to see an overview of quite a few things. She took us over to some hidden gems (veterans museum/hospital) which was really interesting because we were able to get a few pictures without anyone in the frame – which has never happened to me in all the times I’ve been to Paris ha! The chocolate stop was really interesting to the kids and they enjoyed Montmartre.
Macaron Cooking Class – This was a highlight of our time in Paris for sure! Lili and Chloe were fantastic – engaging, kind, knowledgeable and really comfortable around kids. I would do this experience again in a heartbeat! The best part is that some cooking classes feel more like just watching – but we truly got to make our own and do every step which kept the girls engaged from beginning to end.
Our transfers went smoothly and the drivers were great! I can’t thank you guys and your team enough for all your work on what was truly a magical trip for my family and me.
Cheers,
Hi Sylvia and Team,
I cannot thank you enough for all you did for the Westcott family. They raved about the service and said it was flawless. I received a text message from Court Westcott yesterday when they got home to Dallas saying: “The trip was perfection.”
Best,
Melanie
This is the first big trip I have done with this family, so I don’t have any precedent to compare. All in all, they had a wonderful trip, and from what I can tell, liked – loved, everything that we set up for them... Honestly, I couldn’t be happier with your help, and with Queen of Clubs in general. The honeymoon that Andreas helped with in France went off without a hitch, and you have a life long patron in those clients. I’ve used other services for Italy, and QofC far exceeds on every level, from start to finish. Here’s to many more trips ahead! There is absolutely no way I could have pulled this off without your help! Cheers! Wade
I want to let you know before I forget: the first leg of our adventure was terrific! It was made so in large part by the great service, planning, execution, & offerings of Queen of Clubs. An outstanding organization with great follow through! Everything in Villefranche-sur-Mer was top notch also. Kudos to them & to you for selecting them as a partner!
Hi Sylvia, I hope this finds you well. I just wanted to pass along some of the feedback from Paul Kinnaird on his time in France with Queen of Clubs. Thanks so much for your help with this small booking!
Thanks for reaching out. The trip was spectacular and exceeded our very high expectations. I would not change anything. Datevik and team not only altered our restaurant reservations almost every day at our request, but we seemed to have the best table in every place we went. All the guides and drivers were fantastic. Loved all 3 hotels, and loved how different they were from each other. Tough to top Villa Lacoste though – that has to be one of the finest places to stay in the world! Loved working with you guys and hope to send people your way – and book another trip with you sooner rather than later. Please reach out if you want to discuss live. Thanks!
Queen of clubs did a tremendous job for us. Thought you would want to know. Thanks for the introduction.
Hi Julia I think that the replacement boat saved the day and this is another testament of how great Queen of Clubs is!!! Instead of making excuses and ruining this special day you quickly jumped in to action and made this right! Merci. ….and a giant MERCI for not giving up on getting them in to Mirazur…He actually emailed me after that day to let me know how AMAZING the lunch was. Below is his email to me. I am so grateful to you that you made the magic happen!!!!! I also wanted to let you know that this vacation is absolutely perfect!!!! The meal at Mirazur was beyond words. a SUPER WIN!!!!!!!!!!!!!!! Thank-you Annette
I have been doing incredible work in Paris with a company called- “The Queen of Clubs.”
I am copying on the Owner - Filippo Torriani- who knows everyone who is anyone in the City of Lights!
Dear Jennifer and Filippo,
My clients, who are in Paris right now, told me that your company is EPIC!
I agree and want to share this SUPER Positive accolade with you. Grateful!
Annette
xoxo
I cannot thank you enough!!! You made me look very good!! I will definitely contact you the next time they travel through Europe and will recommend you to all of his friends. Again, thank you for everything!!!
Hey, just recovering from all the excess and indulgence!
I want to thank you for an amazing trip to Paris. Mothers Day and Birthday could not have been better.
The service including the tours were world class and the food was amazing. We kept EVERYONE in check and tipped large.
Looking forward to our next adventure. By the way, the property was exceptional. May be one of the nicest places we have stayed. In Europe for sure.
Thanks for all you work managing the moving pieces for such a large and fussy bunch. Well done!
S. Willimas
Hello All! Just to let you know I met with the clients this afternoon at Le Meurice. They LOVE Queen of Clubs. Thank you for taking such great care of them. Lynn and I appreciate our partnership.
Thank you for arranging an amazing trip for our family in Paris! From the moment we stepped off the plane to moment we left, we felt like our trip was coordinated with care and the perfect balance of guided adventures and free time. Our dinners were fantastic and the logistics were letter-perfect. Our guides were knowledgable, engaging and fun. Your team made sure that our days’ plans were clearly communicated, and when there was a change, our plans were rescheduled to accommodate our hopes. All we can say is thank you! Sincerely, Matt, Lisa and Charlie.
Thanks Sylvia! It had been a pleasure. I too hope we will have the opportunity to work together in the future. Wishing you all the best.
Hi!
Just wanted to share - thank you for all this, they were thrilled:
"The boat from Marseilles was fantastic. Super well appointed but still…rustic boat-y if that makes sense. The crew was great - there but not there. The whole group was blown away. Loved it that was a great find."
:)
Hi Kenza
Sorry for emailing you now, I should have reached out last week.
The client was extremely happy with all the touring and all went well!
Thank you
Lindy
It is great, you did a very good job in a very short time. Thank you. They enjoyed very much their time!
We thoroughly enjoyed it and had fun. Thank you for your help. I will definitely be in touch for my clients...Thanks
We just returned from our trip to Spain which followed our beautifully organized trip to Scotland and France. I found you and your office staff to be professional, timely, and very easy to work with. I was always informed of pick-up times the night before and would get periodic text messages checking on how we were doing. I will continue to sing your praises to family and friends as I share details and pictures from our trip. Thank you again for organizing such a wonderful trip for us. The entire family agrees that it was the trip of a lifetime. Thank you so very much for making it happen.
Just wanted to say thank you so much for creating such a fantastic experience throughout the entire trip. And to each of you for coming to spend time with us. It was truly a real pleasure getting to know each of you. The trip unforgettable…we had so much fun. And laughed a lot. We hope to send you lots of business! Please do send this note on to your other colleague who was with us on the boat cruise who’s card I lost. Hope to see you all in some part of the world soon! Thanks again.
Hi Andreas, Thank you for the email! I have heard wonderful feedback from the Rubin family. I don’t have full details as they are still in Capri! But as soon as I have more feedback I will let you know. On my end, it was wonderful working with you. The itinerary and payment was painless and you were on top of all the last minute changes, which is greatly appreciated! I will defiantly be recommending you to the rest of my team members here in the office and I will hopefully be reaching out to you again very soon. Thank you,
Reines!!!! Merci beaucoup! The Rosenbergs + Speicher had THE BEST time! They loved their guides and thoroughly enjoyed every moment…thank you for everything! xx
Thank you so much, Naike!
The clients absolutely loved their trip, and spoke very highly about the services from Queen of Clubs – in each location, France, Switzerland and Italy! They especially love Hotel Brunelleschi, saying it was probably the coolest hotel they had ever stayed in!!! I could not have pulled any of this off without your help, and I am eternally grateful!!!
Cheers!
Wade
Super!
The client really enjoyed their time in Paris, thanks for your kind attention and service.
I look forward to booking with you again.
THANK YOU!
Fantastic day. The guide was fantastic. She made everything come alive with her stories and ended with a dinner in front of the Eiffel Tower. Queen of clubs is aces, as are you.
Thank you so much for your support in booking the trip - everything was so wonderful. My dad had the most incredible time!
The hotels were wonderful and the staff (especially at Chateau D'Audrieu) were so accommodating. I would like to give a special mention of Matheiu, who was our guide for the two days in Normandy. I am not sure I can put into words the difference his knowledge and enthusiasm for the history of Normandy and WWII made for our time. I would HIGHLY suggest you recommend him specifically for anyone interested in tours for that region - my family and I could not be more grateful for the time and dedication he gave to us over the two days. Please ensure to send this message to his boss/agency, as I want to ensure they know the difference he is making to travellers like myself and my family. I would actually like to send him a thank you note on behalf of my family - are you able to provide the best mailing address for him?
Thank you very much again, and I will not hesitate to use you/Queen of Clubs in the future for additional trips!
Best,
Madison
On behalf of the board, we would like to extend our heartfelt thanks to Queen of Clubs for being such a fantastic guide service to our group in Paris. You did an excellent job ensuring all our day-to-day went smoothly. You truly made our overall experience OUTSTANDING and enjoyable.
You are definitely one of the most concise and professional companies I have ever contacted. Thank you for all of the time you put into this proposal. I will be calling you in the future.
He said they loved the wine & cheese tasting - they learned a lot and had fun. They said the dinner cruise was awesome and seeing the Eiffel Tower light up at night was amazing, it was the highlight of their trip. In Paris, the time was totally planned and he said Paris just blew him away. Thank you so much for being such a great partner and for continuing to wow my clients -- thank you thank you thank you!
Hi Laura and Jennifer, Just spoke with the client and they had a wonderful time. She said their guide made the trip! She said it made the city come to life. :)) She loved everything. Said it was a wonderful experience. Thank you again for making my clients so happy!!!!!!!
Jennifer Virgilio made the logistical arrangements for much of our March 2017 trip to London, Bruges, Normandy and Paris. She went above and beyond just making reservations for us. She had our Eurostar tickets delivered to our hotel in London and our train tickets from Caen to Paris to our hotel in Bayeux. She made all our dinner reservations in Paris at Michelin star restaurants. She was an absolute delight to deal with, "got" us immediately and her advice was not merely useful but spot on. She knows London as well as Paris and guided us to a wonderful meal at a top Indian restaurant.
From the early planning stages to the very last hour of our trip to France, Jennifer was exceptional. She was able to secure tickets for us to the already sold-out Ryder Cup, and to the Moulin Rouge on days that were already fully booked and unavailable to the general public. Perhaps my favorite service was the departing airport greeter. We went through the ticketing line, customs, and security at Charles de Gaulle with great ease...in about ten minutes. In all my travels, I have never encountered service like that.
Jennifer Virgilio and her team were terrific. All were helpful, accessible, organized, knowledgeable, reliable, thorough, responsive ... making the pieces of our trip run smoothly. This outstanding service freed us from travel worries. For example, in the morning we needed to get from the hotel to Gare de Lyon, there was heavy rain. It was rush hour and finding a taxi would have been impossible. Instead, we had a reliable limo, right on time, and a greeter at the station waiting to assist. So glad to know of this excellent service.
Jennifer and Marie assisted us during the planning and the trip, checking in with me each day and reminding me of the next day’s events. Jennifer and her team were extremely organized and detailed-oriented. We didn’t have one issue or mistake during our stay, which is amazing considering we changed hotels 3 times with multiple guides and tours. I knew that if we did have an issue that it would be taken care of, as we were in constant contact with Marie and her team (which was a tremendous relief). We will return to explore another part of France, and will definitely contact Jennifer and Marie again.
Jennifer and her team allowed us to make the most of a short trip to Paris to celebrate my wife’s birthday. Presenting her with the diamond ring she never got when we first got together 10 years ago. Jennifer was able to suggest different things to do as well as my wife's surprise gift presentation. The highlight was giving her the ring in a renewal proposal aboard a private yacht. The result was spot on!
Jennifer Virgilio and Sylvia Bury did an excellent job for us, we talked on the phone to inform them about our trip and preferences. They provided us with excellent guides who really worked extra miles... Thumbs up! In Lyon, we did a great food tour with a young gastronomist! Then Paris was memorable. It’s all about special access, skip the line, went into the private area where are not accessible by public. They arranged meet and greet service at the airport, which was very helpful for us. We were happy with the service provided by Jennifer. All communications were easy, and they executed it perfectly.
Jennifer and her team came through brilliantly. I have been singing her praises to everyone who asks about the trip. The guides were even better than I had expected. Who would think Napoleon's tomb, Invalides, would hold their interest? It did and even I, who live part-time in Paris, hung on every word! Each evening I received a text confirming the next day's specifics such as time and place which completely cased my logistical worries. There seemed to be many people behind the scenes taking care of us. In all, I would not hesitate for a second top recommend Jennifer's team and of course, Wendy Perrin.
Just wanted to let you know what a fabulous trip to Paris I had in April. In most part thanks to you. I met with my guide Julie at Louis Vuitton Foundation for my before-hours tour. The show was incredible. My guide was extremely knowledgeable and pointed out things I probably wouldn’t notice on my own. For my private tour at the Louvre, Martin showed me parts of the museum I had never seen and gave me History of the building I didn’t know. As a major curator, he definitely had incredible knowledge. Thank you once again for making my stay so wonderful. Until next time. All the best, Heidi
We had a wonderful three days in Paris, thanks in part, to Marie Ange. She was a very informed and in formative guide. She was walking at the right pace. She honored our requests to stop or shop at times. She was especially attentive to my handicap of bruised fractured wrist. So, till the next time... Joan Loos and Dick Sullivan.
Jennifer, the entire trip, Paris and Rome, worked out beautifully. Your guides were superb in engaging the Children and enlightening the adults at the same time. All went very very well. The family departed Sunday (can’t believe it went so fast). Only one “pink eye” and one tummy virus to report. I was holding my breath that one would get sick before coming to Paris. I very much look forward to meeting you in person. Celia
Jennifer and team, Thanks so much for arranging our wonderful trip. All of the events you arranged for us went off like clock work. The daily texts to remind us of the next days activities was so helpful. Cecile was a delight at the Louvre and even though Bobby and I had been many times, she taught us knew facts. The boys especially loved the virtual reality experience, so be sure to suggest that for others with teenagers. The time in the Dordogne was spectacular and you should try to steal Emil from his current company. He was so good with our grandsons to keep them engaged and the canoe trip was a highlight for all of us. Thank you all again for the great teamwork that allowed us to share our love of France with our grandsons .
I just wanted to let you know that we had a such a wonderful time in the South of France. I didn't want to leave. On the day of our departure from Nice, I refused to leave the bed, so he had to drag me out of the bed so we were not late for our flight. lol... I want to thank you and your team for putting together such a wonderful itinerary. We enjoyed all the activities and we really appreciate how flexible the guides and the boat captain were during our stay. I especially loved the daily text messages from your team.
Edward was not feeling great towards the end of the safari leg of the trip. He was trying to lay low in Zanzibar and in the South of France. However, he had a great time on the boat and really enjoyed his half day tour with Cyril. Cyril was very flexible with our requests. I want to let you know Kenza was amazing during our stay in France. Kenza was extremely responsive, polite and very on top of things for us. We greatly appreciate everything that you organized for us.
Jennifer and her team are magical! Jennifer and I communicated a ton prior to the trip and she had a great feel for what kind of trip my husband and I desired. We wanted a boutique hotel that was charming, intimate and quiet. She gave us numerous ideas and helped us select the perfect hotel for our needs. We wanted a combination of expected sites in Paris and then more off the beaten path activities. Our guide to the Lourve for the Da Vinci exhibit was A plus! One of the most informative and knowledgable guides ever. Equally outstanding was our guide to Versaille.
Personally I didn’t want to go back to Versaille as I was there 2 years ago, but my husband had not been. Jennifer was aware of that and chose for us with the most outstanding guide who made the day so pleasurable and ultra informative. We learned some fun facts and it felt totally new to me. We had an incredible food tour in St Germaine and a private cooking class with a chef that taught us how to prepare the most amazing duck recipes per our request He also took us food shopping prior to the class and seeing all of the little stores in Paris for bread, wine, cheese, our duck and vegetables was a treat! . All of our guides for our tours and experiences were informative, interesting, personable and really a joy to be with. In addition she was able to secure some very hard to get dinner reservations and we were able to dine every where on my wish list. Each day her team checked in with updates, and any time we needed anything at all they came through. Last minute we wanted to add a tour in Montmartre and again they came through with one of our previous guides we loved and transportation even though the strike was going on. Jennifer and her team are amazing and very deserving to be on your list!
Lastly, thank you for an incredible WOW Moment! It exceeded our imaginations. Jennifer knew how much we love food and wine and our WOW Moment was at the oldest wine shop in Paris. First the shop is beautiful! And in the most charming area. We were guided to a private room and the sommelier said he was opening bottles he was actually never able to taste himself as they were that rare. He was thrilled with our WOW Moment too! Thank you Wendy for making it possible. The wine, setting, and getting to share this on a special trip with my husband made for some wonderful memories.
Hi Marie and team, Just wanted to send you the feedback from the client on the tour! Thanks again for all your last minute help! We could not have asked for a better tour guide. Tatiana was simply fantastic. I learned so much in four hours that I can hardly believe it. It was like drinking from a fire hose. Thanks so much for organizing this for us. It was so special.
Sorry to say the Paris leg of our journey has ended. Everything was perfect and everything ran like a well-oiled clock. Could not have been better (unless it was longer). We had a blast!!" Many many thanks to your patience and hard work.
Jennifer thanks so much for checking in. Your team (especially Sylvia) did a great job. You should be very proud! All I have heard is that the trip was a huge success and the “trip of a lifetime”!
Jennifer, I want to thank you and in particular Kenza for rectifying the scooter situation for the Laciak family. I know she worked hard to find a solution, and that kind of effort from a DMC raises you above and beyond. Please know that I will pass on the recommendation to the rest of the team. Regards, Barbara
Hi Jennifer, just wanted to share the awesome feedback I received from my honeymooners. I hope it makes your day like it did mine. Thank you, thank you, THANK YOU for going above and beyond and truly making me look like a ROCK STAR!! I couldn’t have done it without you and your team, and I very much look forward to working together again soon!
We had the BEST time! Having English speaking contacts on the ground that I could contact was amazing. Our ferry back from Capri was cancelled, and Queen of Clubs had booked us a new ferry to a neighbouring city and a private car within minutes!
We could not have seen or enjoyed our honeymoon half as much without you. The service was truly exceptional… you made every moment magical and smooth! We will certainly share you with family and friends and will be using you on our next trip! (I'm also hoping our budget goes up because I want to do everything you recommend next time :))
Hi Lea, Thanks very much for this update! I appreciate the time and efforts of your team during this complicated booking. You guys are so impressive to pull this together at the last minute! All stars! Best, Juliana.
Good morning Datevik, I just spoke with the clients this morning, and they said that it was the best trip they ever took in their lives! Now want to move to the French Riviera. They said the hotels were fantastic, and that Hotel Negresco was the nicest hotel they have ever been to. They said that Frank (the tour guide) was absolutely amazing. They had such a wonderful time... I can't thank you enough for everything!
Thank you so much Marie! The photos came out so beautiful. They had such a great time in Paris, thank you for all your help in making it such a great trip for them! I look forward to being in touch very soon!
My client told me it was one of the best trips they've ever taken. Top 5 she said. She raved about how happy her kids were and all the lunch and dinner rezzies etc. Ha go figure! Well done!
They had the BEST time!
Datevik, thank you for everything you did for them. They just LOVE Queen as Clubs as much as I do!
Xx
Liz
Happy Friday to you all! I wanted to share that the Bashan party returned yesterday and had great reviews about the hotel and especially the guides and drivers chosen. Marie, they particularly liked our recommendations of the market, cheesemaker restaurants etc... and noted that it’s those little details that make the difference. I wanted to thank you all for your attention to details and great work with this itinerary! Have a great weekend.
I just wanted to send you a quick note to express my appreciation for your team!
This project has been an extreme logistical challenge and I truly could not be pulling it off without your incredible team and support.
We have a few more weeks of this, but for now I truly just wanted to say THANK YOU!
I know it's a lot for your team and not a typical itinerary, so it means the world to have support of such a great partner like Queen of Clubs.
The team has been beyond wonderful.
Hope to catch up soon!
Best,
Rachel
We love this hotel! Loved our guide today! And Queen of Clubs has been so amazing in keeping me informed of the plans, love them!
We’re having a fantastic time. Villa la Coste is stunning. The guide has been terrific."Thank you! It truly was a fantastic trip. We appreciate all your help and communication. You will hear from us again on a future visit.”
My client enjoyed the hotel very much and said it was the best there. Many thanks for your help!!
Dear Sandy,
I have worked with Tiago and Queen of Clubs on many trips,
both within the US, Europe and transatlantic.
Without fail, Tiago and his team respond quickly all the time – I sometimes think they don’t sleep at all! No question goes unanswered and no request is too difficult. Their pricing is the best in the industry and always presented with photos and details. Contracts and paperwork are simple and dispatched quickly and, once confirmed, full details are updated right up to departure time. And then they inform me of the landing too. It’s wonderful to work with a company who understands that we like to know our clients are on the way, landed and taken care of. I’ve never had a problem at any point of the process.
You can book with Queen of Clubs with assurance. You are in excellent hands.
Yours,
Siobhan
Sylvia/Stephen/Filippo and Jennifer, Just a quick note again of thanks for everything. You are all golden and I greatly appreciate and enjoy working with all of you!
I spoke with my client a few minutes ago and she said the trip was “AMAZING” that their guide Isabel was “beyond amazing” the tour of the Eiffel Tower was so great and the cooking class was the best ever. They done cooking classes before but said this was the best!
Dear Jennifer,
On behalf of the Protravel executive committee, who represents all of the employees of our great company and myself we want to say thank you. We reached out to our advisors and asked them to recognize anyone who has gone above and beyond in servicing their needs and your name was mentioned.
Needless to say, this year we are experiencing the most unusual times in our lives. We are all trying to stay connected and work with one another to the best of our abilities. When someone such as yourself and your company goes above and beyond to help the scenarios involved, we want to show our gratitude and give a big thank you for being there for us. It’s times like this where partnering means so much and your value is so greatly appreciated.
Please stay safe and healthy. There is no doubt that we will get through this and we will all be stronger and better than what we used to be.
Becky and Andy
Dear Sarah, I heard from Mr D. assistant and he said it was the best meet and greet and transfer they have ever had in Paris!
I am the luckiest travel agent in the world. I told the team at Queen of Clubs that my clients, were new to me and that it was important that they have an amazing time. YOU DELIVERED in every way imaginable. They had the quintessential Parisian Christmas experience, loved their rooms, loved their dining, loved their guides and their activities… c'était la perfection! Particularly wanted to thank Julia for her hard work fixing a couple of loose ends that I hadn’t picked up on. Thank you all so deeply, you really made the clients’ experience amazing, and made me look like a rock star!
Thank you Sylvia for all of these details. They have not mentioned a single thing to me, but will be prepared if they do. Again thank you for assisting me through this insane, last minute and crazy trip!
I have to give a major shout out to Jennifer, Enrica and Stephen from Queen of clubs who managed in the late NY hours and early Paris hours, were able to get my clients on a private plane out of Paris in the early morning to London. What sounds so seemingly easy was not in light of the circumstances. They did not hesitate to stay awake, check in directly with a client, update me and really create a smooth seamless adjustment. Clients response: "Your team hooked us up this morning. Everything went smoothly."
Dear Sarah, client said the experience in Paris was just awesome so they simply had a great time! Thanks.
Lauren,
I don’t even know how to begin to express our thanks for all of your help making this trip possible.
It was absolutely the best week of my life, and every dinner, tour, moment walking along the Seine will be a special memory I carry forever.
From the minute we stepped off the plane and were greeted by our airport escort, to last night’s mind blowing dinner at Shabour, the experience was so thoughtful and well planned, and we felt extremely well taken care of. Every detail was beautiful.
I’m still in shock from the outrageous and deeply meaningful proposal that you and Dave created. It was a true fairy tale to be at the Palais Garnier and to say “oui” on stage, in such a stunning setting. The guide and the ballet dancer who brought us backstage were so sweet and excited for us, and it was all magic.
I think I have to juice cleanse for the next month, but every bite, sip and taste was worth it. The restaurants were world class, and each experience felt really authentically Parisian yet totally unique. Pavyllon and Shabour, especially, were standouts, but really every meal was world class and so delicious. Giraffe was perfect for people watching during the last night of fashion week!
I could go on and on, and will absolutely be raving about this trip for years to come, but I just want to express again so much gratitude and happiness that we got to have this experience, and I feel so lucky that we had you to guide us through it all. You’re so talented at this and made every minute of the trip so fun and exciting.
Thank you, thank you, thank you,
Alexa and Dave
Hi Sarah, we had an amazing time in Paris and wanted to thank you for all your help with the tours. Elizabeth was very nice and knowledgable and Adrien was very friendly as well. Ingber too was a great tour guide. The Eiffel Tower was beautiful and having those fast track tickets were great!!
I just wanted to report that literally everything on this trip was an A-plus. Karine- the best guide I've ever had on any trip. She took us to some parts of Paris I'd never been The cruise was elegant, not cheesy or touristy like the others. Nothing like Paris at night from the water. Really special trip (A satisfied client)
The company I use is Queen of Clubs, Luxury Lifestyle Services for all my transfers, guides, theatre tickets, dinner reservations etc, in London/Paris/S of France/and Italy and I must say that everyone who I and my associates at Tzell, who use them, has been delighted.
Thanks, Datevik! You guys were great and so helpful! They were demanding clients and accommodated all requests. Much appreciated!!
Dear Andreas - Thank you so much for your email. We figured you were helping behind the scenes to make sure our journey went so smoothly. Overall the trip was fabulous - we were so pleased with everything! You and your team made sure that we did not have to worry about anything (although I know I can still be a worrier!) - We loved getting the daily texts and updates regarding names and contact information of drivers, guides, etc. It was also so nice because we felt there was a connection in case anything went wrong. We especially appreciated Larissa and Julia. We know Larissa was checking to make sure our trains ran as scheduled and weren't canceled because of the rail strike. - Our tours were terrific - loved the Eiffel Tower, Musee d'Orsay, and of course, all the wine tours! - Both hotels were terrific - each in their own way. - Sebastien (our guide in the Rhone area) was fabulous. He was knowledgeable, personable, helpful, etc. We couldn't have asked for a better guide/driver. We would recommend Sebastien to anyone who has an interest in the Rhone valley. - Ana at the airport was also terrific - so sweet and helpful. - Tatiana at the Orsey was also very good and enthusiastic about the art. The only thing that could have been better is the weather! :) Unfortunately that's out of everyone's control. We heard that the area hadn't seen that much rain for 20 plus years! :) We joked with the winemakers that we brought the rain and they jokingly replied 'where were you in July when we needed you!' We would highly recommend your services to anyone who asks - everything was fabulous. Please giver our thanks to everyone on your team. Best wishes, Rosanne and Howard
We love Queen of Clubs!! Thank you so much for setting up such great experiences on our FAM and all of the amazing work you do for our clients!
It sounds like they're having a fantastic trip! Such a great itinerary! Leana said that the driver who assisted them from the airport in Nice when she lost her bag on arrival was fantastic. She also said that they had a "great adventurous day" on the bike ride!
Hi Jennifer! I would like to compliment your entire staff for the outstanding and excellent service they provide us during our stay in Paris and Italy! It was impeccable and made our vacation extra special! Till our next vacation to Europe!
Hi Tiago, I just wanted to let you know the tickets were amazing! Thank you again!! Suzy Stein
I was finally able to catch up with Laurie Fass yesterday and she raved about her guide in Milan. She said she was extremely knowledgeable and very sweet and that she made a perfect end to their trip. Thank you! I also spoke with Martha Allen last week and she couldn’t stop talking about how great the drivers and guides were in Paris so thank you again!!
Hi Jennifer - The greeter service at CDG is fantastic! Thank you so much for arranging the service for us! I was very impressed and very thankful, to be guided through the airport with such ease. We would never have made our connection without your assistance. I’ll encourage every client to use this service. Thank you, and I hope to work with you soon. Best regards, Sharon
Hello,
I wanted to share with all of you the feedback I received from my clients today upon their return home. I can honestly say that without amazing partners and friends like the teams at Queen of Clubs we could not be as successful, knowledgeable and create such lasting wonderful memories for our clients. I know that all of our jobs are not easy currently but hopefully hearing the impact you make on peoples lives, helping them live their dreams, is inspiring to you. Thank you from the bottom of my heart!
"Hi Jolene,
On behalf of our family, thank you for everything you did to make this a memorable experience! The strike at CDG was nothing that anyone could have prepared for in advance, but having the porter to walk us through the process was great, and the trip to the hotel went smoothly. The river cruise on the first evening was a relaxing way to introduce (and reintroduce) ourselves to the city. I think delaying the Eiffel Tower trip ended up working better in the end.
All of the hotels were beautiful, and the staff at each one made us feel very much at home. Their locations were just right (loved being in the Marais in Paris). My guess is if you asked us which was our favorite, you would hear different answers because they all had something special to offer.
Queen of Clubs did a great job of pairing us with guides that were personable, knowledgeable, and flexible when we needed them to be. I always find it interesting how easy it is to get to know them in just a short amount of time. I think we lucked into Martin at the Louvre as there was a last-minute change. Martin is actually a curator and gave us an insider's perspective that was priceless. This tour was a highlight for Kenzie, and overall she said she was blown away by Paris. Annette was really fun to walk the market and cook with, and welcoming us into her home (with a spectacular view of the Eiffel Tower) was very special. In Florence, we spent two days with Veronica. She was awesome, and again a great guide through the Duomo and Uffizi. Visiting these historical places is enhanced so much by someone guiding us through. We spent a day with Filipo (Phil) in Tuscany, and he was a really nice guy. He started with Tom and me in the morning, getting us to the horse stables and hanging out with the animals. And he was part of the team that made our cooking class at the farm such a fun experience.
It is hard to put into words how breathtaking Borgo Pignano and the surrounding views from the property are. Scheduling this at the end of the trip was great planning. It was restful at just the right time. Dad and Gigi are now buddies, and we look forward to visiting again in the future.
We have so many special memories and will be talking about our experiences for years and years to come, surely enhanced by the supply of wine and olive oil that should arrive in the next few weeks.
Many, many thanks!"
THANK YOU, you NAILED IT! These are incredibly well-traveled clients and they RAVED about everything. Peyton, the daughter, said the shopping guide in the Marais was one of her favorite travel experiences ever. She loved the guide so much she asked to be adopted haha!
Thank you for making Colin's dreams come true! He sent me this earlier:
"I’m sure Jenna tells you how magnificent a travel agent (or whatever the right label is to describe the magic that you perform) you are with some level of frequency. I wanted to pass along my personal gratitude as we complete a magnificent vacation. France has been notably remarkable. Maybe that seems obvious, but I’ve visited the country perhaps half a dozen times prior to this trip, and this version exceeded any prior experience. The special carve-outs to cater to my passions were memorable and surpassed expectations. Jeremy was an amazing guide and enjoyable companion in Bordeaux. Yesterday’s spot in the hospitality area near the finish line at the Tour de France was a very special bonding moment with Morgan, and a surreal experience overall. I’ve been watching these guys pedal around France on tv for 20+ years, and to see it in person from such a great vantage point was certainly a bucket list accomplishment. Thanks for all that you do, and I hope you find time for a relaxing vacation for yourself sometime soon!"
THANK YOU! Nailed it, yet again. Thanks for really getting special guides for the Family it really made the difference. Here is her feedback: "Paris meet and greet were excellent and driver Christophe whisked us off to Normandy. Stephen our guide was a wealth of information. We were definitely spoiled with the driver always waiting for us after every site. We never would have accomplished so much if we had driven ourselves. Every hotel that you reserved for us was more up to our standards and had their own special personality!"
Seriously, the team is ON FIRE!
Beyond their excellent knowledge, response time and cheerfulness (which is 1000000% appreciated), the itineraries are excellent. Really interesting and perfectly tailored for each client.
Jennifer, Thank you for everything. The trips that you have arranged for us have been truly great! Karol
Thank YOU Jennifer! We had an amazing time yesterday in Versailles and Tatiana was simply delightful. Truly enjoyed the tour with her and how she humanized the Kings and Queens. We couldn’t find an Uber or taxi to take us today to the Atelier des Lumieres, but other than that we haven’t had any problems. You will definitely be hearing from my team. The service has been amazing and the atention to details. Thank you for the tour yesterday, you really did not have to do that. It was wondeful to see you as always!! Big hug and see you soon, Carmen Teresa
Dear Filippo, thank you and all your team for such an amazing job, pulled out in such an amazing way. I’ve already written to Mrs L. who was just amazed by the way you packed her experience. It’s great to know that we have partners who can help us with that kind of request and, the same way, be sure that we will be always here to help you with anything you may need from us.
I got this simple email from a client today: Queen of Clubs service in Paris has been top notch!!! Thank you so much!!
Thanks for making our first venture working together with an amazing experience for my clients in South of France. They thought that the bike tour was amazing, and specifically, the young guide was the best! They loved their tour as well. They said the bike trip was a highlight of the whole trip. Thanks again!!
Morning Judy, I was so impressed by everything you did - all your recommendations and tour guides and drivers were spot on. The golf cart tour was and cooking class was highlights of the trip I am so glad you suggested them. The Vatican tour was super hot like you said but the kids were happy to see it. The hotels were lovely and the boat was spectacular as all the tours in Paris. Our trip was truly special thanks in large part to you and your team we were blown away by all that you did. Thank you again! Enjoy the summer!
Tiago, Jennifer,
You guys are the best - thank you! This was so smooth. I can't wait to work with you again soon!
Hi all,
Just wanted to let you know that the feedback I received from my clients about their trip to Paris for the Champions League game was that you KNOCKED IT OUT OF THE PARK! Their car and driver made all the difference in the world getting them in and out of the stadium without any problems. I can't thank you all enough for making this trip an incredible experience for them. You guys are the best!
Heather
Hello ladies. I met with Mr. and Mrs. LaFata yesterday to talk about their trip. They had a marvelous time! Everything you arranged was top-notch. Guides, drivers, tours. All great! Really enjoyed the private boat tour on the Seine, the food tour. Mentioned how pro-active you were in changing their day to the Normandy beaches because of bad weather…switched the days to go to Mt St Michel and next day was beautiful! Particularly enjoyed the tour in Reims to the private champagne caves….. Thanks for all your hard work….we have very happy clients! Regards, Helene
Hi there Helene, On plane now from Atlanta to Charlotte. Africa was amazing, exceeded all expectations. Travel was also smooth and easy (so far). Just wanted to say thank you for help with Paris and travel arrangements. Paris was so fun...Queen of Clubs did a great job keeping us posted daily on activities. And I would recommend every guide/tour we had/did to anyone. People were all super friendly and we enjoyed it all. Thanks so much for your help. Annie
